Tasha McCauley
American Surety Company & Underwriters Surety Inc.
Indianapolis,IN
1
Certification
21
years of professional experience
Processing specialist with strong attention to detail and problem-solving skills. Proven ability to meet deadlines and adapt to changing requirements. Known for effective team collaboration and delivering consistently high-quality results. Skilled in data analysis, process optimization, and regulatory compliance, ensuring operational efficiency and accuracy.
Work History
Customer Service – Bond Processing Specialist
9 Years 7 Months- Ensured accurate data processing in the Data Processing Department
- Completed daily production reports to ensure accurate tracking of bond processing activities
- Prepare, review, and maintain execution, open-power, open-liability, and other operational reports; identify and follow up on unreported forfeitures, discharges
- Process, file, and mail quarterly canceled agents' open liability reports
- Assist canceled agents with open liability report questions and requests
- Responded to canceled agents' inquiries regarding open liability reports, providing guidance and clarification
- Fill out daily production reports
- Coordinated daily processing workflow, managing incoming agent materials and execution reports to streamline production reporting
Receptionist Administrator
11 Years 7 Months- Entered FNOL claims and updated claim statuses to ensure accurate processing.
- Assisted accounting with reconciliation of multiple client billings to maintain financial accuracy.
- Coordinated mail and shipping logistics for timely deliveries
- Closing and Invoicing
Education
High School Diploma
Skills
Data processing experience using custom Data Management Entry techniques
Management reporting
or bond-processing
Ten-Key
Data Entry
Multi-Line Phone System
Microsoft Office
Microsoft Excel
Analytical problem solving
Detail-oriented multitasking
Ability to learn company systems and procedures and provide reliable backup support across related administrative functions.
Functional in a highly collaborative environment.
Ability to work both independently and in a team environment.
Written and verbal communication
Self-Motivated
Positive Attitude
Reliable
Diligent
Trustworthy
Capable of building a continual effective work relationship
Learning additional software tools
Certification
- 2026 Compliance Training Core Specialty
- Anti Harassment & Discrimination
- Ethical Workplace Conduct
- Cybersecurity
- Preventing Financial Crime
ADDITIONAL INFORMATION
- Self-Motivated, Positive Attitude, Reliable, Diligent, Trustworthy
- Excellent Public Relations and Communications Skills
- Microsoft Office and Excel
- Capable of building a continual effective work relationship
- Multi-line phone operator
- Excellent organizational with ten-key data Entry skills and proven aptitudes to multitask
- Experience or ability to learn additional tools such as Crystal Reports, ImageRight, Adobe, and any related applications to maintain records, track inventory, and prepare reports.
Personal Information
Title: Administrative Assistant/ Receptionist /Data Processing Specialist
Timeline
Customer Service – Bond Processing Specialist
American Surety Company & Underwriters Surety Inc.
04.2017 - CurrentRead More
Receptionist Administrator
Nation Catastrophe Associates Ltd.
06.2005 - 01.2017Read More
Broad Ripple High School
High School Diploma
Read More