Results-driven HR professional with expertise in client advocacy, strategic HR management, and employee development. Proven ability to align HR initiatives with business objectives, enhancing workplace culture and employee engagement.
Overview
15
15
years of professional experience
3
3
Certifications
Work History
Social Services Case Manager
Aviata at Bradenton
Bradenton
06.2025 - Current
Assessed client needs through interviews and evaluations.
Developed individualized service plans for diverse populations.
Coordinated with community resources to provide support services.
Maintained comprehensive case documentation and records management to ensure continuity of care.
Facilitated client support groups to enhance social interactions.
Tracked and analyzed client progress, adjusting service plans based on observations to maximize client outcomes.
Advocated for clients' rights within social service systems.
Collaborated with multidisciplinary teams for holistic care solutions.
Advised family members on how best to support their loved one's recovery process.
Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
Facilitated supportive services and counseling for family members, addressing concerns and easing transitions during home visits.
Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
Human Resources Business Partner
Fluent Cannabis
Tampa
05.2022 - 06.2025
Collaborated with leadership to align HR strategies with business objectives.
Managed employee relations, resolving workplace issues to foster a positive work environment.
Facilitated recruitment processes, including job postings and candidate screenings.
Developed and implemented training programs to enhance employee skills and drive professional growth.
Supported performance management processes through coaching and guidance.
Implemented HR policies that comply with industry regulations and standards.
Provided guidance on organizational policies and procedures to ensure compliance with applicable laws and regulations.
Oversaw staffing needs, conducted performance reviews, and coordinated staff development and training initiatives.
VP of Human Resources
Citibank
Brandon
11.2018 - 05.2022
Developed employee training programs that enhanced skills and supported career growth.
Implemented performance management systems for effective employee evaluations.
Collaborated with leadership to align HR initiatives with business goals.
Managed employee relations, fostering a positive work environment that improved team morale.
Oversaw benefits administration and compliance with labor regulations.
Analyzed workforce data to inform strategic HR decisions and shape targeted HR initiatives.
Facilitated organizational change processes to improve operational efficiency.
Collaborated with other departments to develop strategies for improving company culture.
Evaluated employee performance, identified areas of improvement, and provided feedback to staff members.
Created training programs to improve employee skillsets in order to increase productivity.
Advised senior management on best practices related to employment law compliance.
Sr. Human Resource Business Partner
NuVasive Spine
Dayton
03.2016 - 11.2018
Streamlined onboarding procedures to enhance new hire integration across departments.
Conducted training sessions on HR policies and compliance requirements.
Analyzed workforce data to inform strategic decision-making processes.
Led change management processes to ensure successful implementation of new initiatives and programs.
Reviewed performance measurements, compliance, employee relations, and policy enforcement to identify liability issues and support operational success.
Designed an effective onboarding program which included orientation materials, mentor assignments and follow-up activities.
Guided managers on disciplinary actions, including termination, following established guidelines.
Monitored employee satisfaction through surveys and focus groups in order to identify potential areas of improvement.
Executed HR performance management, talent development, and workforce planning to align workforce capabilities with organizational goals.
Provided guidance to leaders on topics such as performance management, employee relations, policy interpretation, recruitment, compensation, benefits and organizational development.
Sr. HR Manager/Director of HR Operations
G & J Pepsi Bottlers
Cincinnati
05.2011 - 03.2016
Led the implementation of a new HRIS system to improve data collection efficiency.
Developed and implemented Human Resources policies, procedures, and programs.
Reviewed job descriptions to ensure alignment with evolving roles and organizational needs.
Facilitated conflict resolution meetings between managers and staff to address workplace disputes.
Prepared detailed reports on employee data to analyze turnover rates and absenteeism trends.
Performed routine audits of personnel files to ensure compliance with labor regulations.
Identified potential areas of risk or non-compliance with applicable laws and regulations concerning employment practices.
Developed strategies for recruiting top talent from both internal and external sources.
Established paths for employee promotion and development.
Collaborated with other departments such as Finance and Legal on special projects involving human resources matters.
Assisted with the development of succession planning strategies for key positions within the organization.
Social Services Case Manager at MS Dept Of Rehab Services, Disability Determination ServicesSocial Services Case Manager at MS Dept Of Rehab Services, Disability Determination Services