Maxine Leggette
Charleston
Summary
Dynamic Social Services Case Manager with a proven track record at MS Dept Of Rehab Services, skilled in client advocacy and comprehensive needs assessments. Expert in developing individualized service plans that enhance client outcomes, while ensuring compliance with regulations. Strong problem-solving abilities and attention to detail drive successful case management and resource referrals.
Social services professional with experience managing caseloads and providing comprehensive client support. Proven impact in coordinating services and resources to meet clients' needs. Known for strong collaboration and adaptability in dynamic settings, as well as expertise in case management and client advocacy.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Social Services Case Manager
MS Dept Of Rehab Services, Disability Determination Services
10.2007 - 12.2023
- Managed comprehensive case assessments to determine eligibility for disability benefits.
- Collaborated with healthcare providers to gather medical documentation and ensure compliance.
- Developed individualized service plans to address client needs and improve outcomes.
- Provided ongoing support and resource referrals to clients throughout the application process.
- Conducted regular follow-ups with clients to monitor progress and adjust services as needed.
- Identified community resources to support clients.
- Visited homes and agencies to provide support and case management services to clients.
Medicaid Eligibility Specialist
MS Division of Medicaid
03.2005 - 09.2007
- Assessed Medicaid applications for eligibility, ensuring compliance with federal and state regulations.
- Conducted detailed interviews to gather necessary documentation for client eligibility assessments.
- Facilitated communication between clients and healthcare providers to address eligibility inquiries.
- Developed training materials to enhance staff understanding of Medicaid eligibility processes.
Education
Bachelor of Science - Marketing
Jackson State University
Jackson, Mississippi, MS07-1985
Associate of Science - Human Services
Northwest Mississippi Community College
Senatobia, MS05-1980
High School Diploma -
Charleston High School
Charleston, MS05-1978
Skills
- Client advocacy
- Client needs assessments
- Assessment skills
- Problem-solving
- Risk assessment
- Teamwork and collaboration
- Service plan creation
- Time management
- Multitasking Abilities
- Problem-solving abilities
- Attention to detail
- Reliability
- Organizational skills
- Written and verbal communication
Accomplishments
- Supervised team of 4 staff members.
- Supervised 50 Personal Care Attendants.
- Achieved Certification by completing DRS Counselor Assessment with accuracy and efficiency.
- Documented and resolved Case Closures and Case Opening which led to Promotion and Raise.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Personal Care Attendant Training
- Medicaid HCBS Assessment Annual Training.
Timeline
Social Services Case Manager
MS Dept Of Rehab Services, Disability Determination Services
10.2007 - 12.2023
Medicaid Eligibility Specialist
MS Division of Medicaid
03.2005 - 09.2007
Bachelor of Science - Marketing
Jackson State University
Associate of Science - Human Services
Northwest Mississippi Community College
High School Diploma -
Charleston High School