An experienced business leader with 21 years of experience in the Healthcare industry and 7 years experience as a Licensed Nursing Home Administrator that brings enthusiasm, ambition and creativity to the job. A proven track record of business and team development through fostering strategic partnerships, both internally and externally, based on open communication and trust. Strong Analytical and critical thinking skills, resourceful problem solving skills and a positive attitude give me the ability to manage multiple projects efficiently, to provide quality results and add value to the company.
Developed and implemented policies, procedures, and strategies to improve operational efficiency of nursing home operations.
Provided leadership in creating a positive work environment that fostered collaboration among staff members.
Evaluated patient records regularly to ensure accuracy and completeness.
Ensured compliance with all applicable laws, regulations, guidelines, and standards related to long-term care facilities.
Successfully managed the budget and finances of a long term care facility, ensuring fiscal responsibility and compliance with regulations.
Assessed staffing needs of the facility on an ongoing basis to maintain appropriate levels of qualified personnel.
Established relationships with local hospitals, physicians , regulatory agencies, and other healthcare providers to ensure quality patient care was provided.
Initiated training programs for employees on topics such as infection control practices and safety protocols.
Established work schedules and assignments for staff, accorded to workload, census and acuity and patient individual needs.
Oversaw the recruitment, hiring, orientation, and training of new staff members in accordance with applicable laws and regulations.
Coordinated activities between departments to optimize workflow processes within the organization.
Supervised and evaluated work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Developed instructional materials and conducted in-services and community based educational events/programs.
Administered fiscal operations, including accounting, planning budgets, authorizing expenditures, and establishing rates for services.
Managed change in intergraded health care delivery systems, such as work restructuring, technological innovations, and shifts in focus of care.
Consulted with medical, businesses and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans and promote health programs.
Ensured regulatory compliance with state and federal and cms guidelines.
Managed two buildings at once within the organization.
Improved operations
Coordinated Nursing/Resident Care
Motivated team members to reach goals while maintaining high levels of patient care and optimizing a homelike atmosphere approach.
Scheduling
Payroll
HR
Budget
Emergency Preparedness education and training and working to developing relationships within the community to obtain pertinent agreements
Fire Drills/Safety Meetings/Staff Education
Bookkeeping/Maintaining Records
Budget
Finances
Marketing
Operating Reports
Medicare
Medicaid Applications
The face of the organization
Maintained a 5 star rating with CMS
Ensured regulatory compliance with all State, Federal and CMS guidelines.
Multiple deficiency free annual state surveys.
Nominated & won the Governor's Award for Quality Care in August 2019.
Admissions
Marketing
Budget
Management of employee personnel
Ensured we onboarded licensed qualified staff to maintain a positive culture.
Scheduling
Training/Onboarding
HR
Overseeing the care of residents, including scheduling activities and ensuring individual care plans are followed.
Overseeing billing, expenses, accounting and budgets.
Preparing official reports for the nursing home's governing body and state and federal agencies.
Developing standards, policies, programs, and operating procedures.
Provide regular safety and compliance training.
Serving as a liaison between staff, residents and families.
Management of the Day-to-Day operations.
Resolved workplace issues in accordance with company policy and legal guidelines.
Developed training materials and provided orientation to new hires.
Ensured compliance with federal, state and local employment laws regarding all aspects of Human Resources Management.
Conducted Investigations for employee complaints and concerns to determine resolutions.
Created job descriptions and conducted job analysis to determine necessary qualifications for positions.
Performed Background checks and reference checks on potential candidates for open positions.
Managed employee lifecycle processes by handling onboarding, employee performance, and discipline tasks.
Conducted exit interviews to gain insight into reasons for departure from the company.
Managed employee benefits programs including health insurance, retirement plans, vacation leave.
Designed and implemented human resources policies and procedures.
Coordinated employee recognition programs designed to reward excellent performance or going above or beyond.
Maintained in-depth knowledge of labor laws and regulations.
Organized events like team building activities or celebratory functions for employees as well as facility events held to residents, families and also the public.
Payroll
42A : Human Resource Specialist
Prepares and monitors requests for identification cards and tags, leaves, and passes, ling of duty determination, MILPER data and information management, orders for temporary duty and travel, personnel processing, personnel security clearances, training and reassignment, retention, military and special pay programs.
2004-2005: Deployment to Iraq- Convoys 915 Truck
88M: Motor Transport Operator in the US Army is responsible for transporting cargo and troops safely and securely using wheeled vehicles.
2007-2008: 2nd Deployment to Iraq- Controlled Iraqi Prison Camps
Stationed:
Fort Hood, TX
Fort Sill, OK
Military Education:
Basic/AIT: Fort Jackson, SC