Tasha Stephens
Belfield ,ND
Summary
Dedicated Parts Specialist with strong customer service and problem-solving skills. Proven ability to optimize workflows and enhance efficiency through collaboration and effective training.
Experienced manufacturing professional prepared for leadership roles in production environments. Proven track record in optimizing processes, ensuring quality standards, and driving continuous improvement. Strong focus on team collaboration and achieving measurable results. Adept at problem-solving, adapting to changing needs, and fostering productive work environment.
Overview
16
16
years of professional experience
Work History
Parts Specialist
RDO Truck Center
Dickinson, ND
09.2025 - Current
- Assisted customers in identifying and sourcing parts for various equipment models.
- Managed inventory levels to ensure availability of essential parts and components.
- Processed orders accurately, ensuring timely delivery to customers and service departments.
- Maintained organized records of part transactions and inventory adjustments for audit compliance.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Ordered parts from various distributors to fulfill demands.
Field Supervisor
Dakota Midstream
Williston, ND
06.2025 - 09.2025
- Coordinated daily operations to ensure adherence to safety protocols and operational standards.
- Oversaw field teams, providing training on equipment usage and maintenance procedures.
- Monitored compliance with environmental regulations during site activities and reporting.
- Facilitated communication between field staff and management to streamline project updates.
- Supervised field operations teams to complete projects within established timelines.
Manufacturing Leader
Killdeer Mountain Manufacturing
Dickinson, ND
07.2010 - 05.2025
- Led cross-functional teams to optimize production workflows and enhance operational efficiency.
- Implemented lean manufacturing principles to reduce waste and improve resource utilization.
- Conducted regular performance assessments to identify areas for process improvement and employee development.
- Collaborated with engineering team on product design modifications to enhance manufacturability and quality control.
- Analyzed production metrics to drive strategic decision-making and continuous improvement initiatives.
- Improved product quality with meticulous attention to detail and adherence to strict quality control standards.
- Led continuous improvement initiatives, driving significant cost savings while maintaining high product quality standards.
- Collaborated closely with cross-functional teams to identify areas of improvement and implement process enhancements for increased productivity.
- Identified problems and implemented effective solutions.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Reviewed production schedules and streamlined processes.
Education
High School Diploma -
Natrona County High School
Casper, WYSkills
- Shipping and receiving
- Continuous improvement implementation
- Quality control
- Process improvement
- Customer service
- Lean manufacturing principles
- Verbal and written communication
- Problem-solving skills
- Training and coaching
- Analytical thinking
- Production planning proficiency
- Operations management
Timeline
Parts Specialist
RDO Truck Center
09.2025 - Current
Field Supervisor
Dakota Midstream
06.2025 - 09.2025
Manufacturing Leader
Killdeer Mountain Manufacturing
07.2010 - 05.2025
High School Diploma -
Natrona County High School