Tasha Trammell
Spokane
Summary
Experienced professional with a strong background in customer interactions and service solutions. Skilled in conflict resolution, communication, and problem-solving to ensure customer satisfaction and loyalty. Collaborative team player who adapts to changing needs, consistently focusing on results through efficient and empathetic service. Recognized for reliability and proactive approach in achieving customer and organizational goals.
Overview
21
21
years of professional experience
Work History
Customer Service Representive
Premera Blue Cross
06.2021 - Current
- Exceptional communication skills, meeting member's needs, fulfilling employe's expectations and goals.
- Accurate in medical and RX benefit quotes, claims processing and status, eligibility, prior authorizations, appeals, coordination of benefits information, and web support services.
Paralegal
Ewing Anderson
01.2015 - 01.2016
- Supported attorneys with case management, legal documentation, and filing in family and criminal law cases.
- Maintained client records and coordinated with courts and clients for legal appointments.
Paralegal
Ewing Anderson
01.2015 - 01.2016
- Supported attorneys with case management, legal documentation, and filing in family and criminal law cases.
- Maintained client records and coordinated with courts and clients for legal appointments.
Account Assistant I
Washington Trust Bank
01.2014 - 01.2015
- Processed transactions and financial data, ensuring accuracy in billing, reconciliation, and reporting.
Account Assistant I
Washington Trust Bank
01.2014 - 01.2015
- Processed transactions and financial data, ensuring accuracy in billing, reconciliation, and reporting.
Paralegal
Twyford Law
01.2011 - 01.2013
- Assisted with legal research, documentation preparation, and direct client communication.
Paralegal
Twyford Law
01.2011 - 01.2013
- Assisted with legal research, documentation preparation, and direct client communication.
Data Tech Specialist A/P & A/R
Décor & Restore Inc.
01.2004 - 01.2009
- Managed accounts payable and receivable, processed invoices, and reconciled payments.
- Maintained detailed spreadsheets and processed check printing and distribution.
Data Tech Specialist A/P & A/R
Décor & Restore Inc.
01.2004 - 01.2009
- Managed accounts payable and receivable, processed invoices, and reconciled payments.
- Maintained detailed spreadsheets and processed check printing and distribution.
Education
Associate of Science - Paralegal Studies
Spokane Community College
01.2011
Business Administration Coursework - undefined
Eastern Washington University
01.2005
Associate of Arts - undefined
Spokane Falls Community College
01.2004
Skills
- Customer Service Excellence
- Administrative & Clerical Support
- Legal Assistance (Family, Criminal, Insurance Law)
- Accounts Payable/Receivable
- Bookkeeping & Billing
- QuickBooks & Microsoft Office Suite
- Data Entry & File Management
- Scheduling & Office Coordination
- Communication & Problem Solving
Timeline
Customer Service Representive
Premera Blue Cross
06.2021 - Current
Paralegal
Ewing Anderson
01.2015 - 01.2016
Paralegal
Ewing Anderson
01.2015 - 01.2016
Account Assistant I
Washington Trust Bank
01.2014 - 01.2015
Account Assistant I
Washington Trust Bank
01.2014 - 01.2015
Paralegal
Twyford Law
01.2011 - 01.2013
Paralegal
Twyford Law
01.2011 - 01.2013
Data Tech Specialist A/P & A/R
Décor & Restore Inc.
01.2004 - 01.2009
Data Tech Specialist A/P & A/R
Décor & Restore Inc.
01.2004 - 01.2009
Business Administration Coursework - undefined
Eastern Washington University
Associate of Arts - undefined
Spokane Falls Community College
Associate of Science - Paralegal Studies
Spokane Community College
Similar Profiles
DARCY SCHROEDERDARCY SCHROEDER
VP, Customer Implementation & Core Operations at Premera Blue CrossVP, Customer Implementation & Core Operations at Premera Blue Cross
Lisa McLean, CPMA, CRCLisa McLean, CPMA, CRC
Senior Business Analyst at Premera Blue CrossSenior Business Analyst at Premera Blue Cross
CURTIS THOMAS IIICURTIS THOMAS III
Audit Specialist at Premera Blue Cross Of WashingtonAudit Specialist at Premera Blue Cross Of Washington
Sean KuheanaSean Kuheana
Case Manager at Premera Blue Cross Of WashingtonCase Manager at Premera Blue Cross Of Washington
Libby BordersLibby Borders
Volunteer at Mead High SchoolVolunteer at Mead High School