Summary
Overview
Work History
Education
Skills
Certification
Professional & Personal References
Timeline
Generic

TASHA CHISM

Hammond,IN

Summary

Efficient Referral Coordinator with 8 years of increasing responsibility in healthcare industry. Expertise in medical terminology, insurance processes, ICD-9 and CPT codes. Interested in shifting career advancement opportunities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Referral Coordinator

Advocate Aurora Health
Hazel Crest, IL
05.2019 - Current
  • Contact insurance companies to get precertification and other benefits information on behalf of patients.
  • Provided education and instruction to referral sources on referral processes.
  • Accessed and reviewed patient records to verify receipt completed referral paperwork.
  • Developed and implemented effective strategies to increase referral sources.
  • Facilitated referrals to other healthcare providers and resources to bridge service gaps.
  • Collect over 100 authorization's per day
  • Attended continuing education courses to stay current on referral processes and best practices.
  • Analyzed trends and data to inform decision-making and program development.
  • Provided leadership, guidance and support to staff members.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Patient Service Supervisor

Advocate Aurora Health
Oak Lawn, IL
12.2014 - 05.2019
  • Supervised over 10 staff members for leading Cardiovascular group
  • Creating and managed team schedules
  • Managed work flow
  • Training new hires
  • Evaluating performance and providing feedback
  • Helping to resolve employee issues and disputes
  • Collection of co-pays
  • Maintained office supplies
  • Knowledge of office equipment/computer software

Education

High School Diploma -

Cornerstone Christian School
Townsend, GA
06.2005

Skills

  • Notetaking and documentation
  • Pre-authorizations
  • Database Management
  • Medical terminology
  • Scheduling Software
  • Insurance Verification
  • Insurance coding (ICD-9 and CPT)
  • Appointment Scheduling
  • Multi-line telephone operation
  • Physician Authorizations
  • Training and mentoring
  • Staff Management
  • Proficient in: MS Word, Excel, Power point, MS Office
  • EMR Systems: Epic, Clinic care, IDX, Citrix, Cerner, Allscripts

Certification

  • CNP - Certified Notary Public
  • Certified Ordained Minister, Universal Life Church Ministries

Professional & Personal References

Professional References

Direct Manger: Medeanna Love 

Phone: 312-674-5018 

Supervisor: Ashley Scarborough 

Phone: 641-799-6637


Personal References

Coworker: Keisha Friend  

Phone: 312-933-7363

Coworker: Danielle McCraw

Phone: 708-259-3815

Coworker: Ebony Lawson

Phone: 312-813-3590

Timeline

Referral Coordinator

Advocate Aurora Health
05.2019 - Current

Patient Service Supervisor

Advocate Aurora Health
12.2014 - 05.2019

High School Diploma -

Cornerstone Christian School

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TASHA CHISM