Tashara Ponder
Jonesboro,GA
Summary
Dedicated Medical Assistant with a proven track record at Beltline Bariatric and Surgical Group, excelling in patient care and EMR/EHR management. Demonstrates exceptional professionalism and a commitment to HIPAA compliance, enhancing patient satisfaction and streamlining healthcare delivery. Skilled in vital signs monitoring and fostering positive patient relationships.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
Beltline Bariatric and Surgical Group
05.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Front Office Coordinator
Gastroenterology Specialists of DeKalb
06.2021 - 04.2024
- Enhanced patient satisfaction through prompt responses to inquiries, accurate appointment scheduling, and clear communication of policies.
- Developed and maintained positive relationships with patients, providers, and other healthcare professionals to promote a collaborative work environment.
- Handled high call volumes with professionalism and efficiency, addressing patient concerns and directing calls as appropriate.
- Managed patient records with strict adherence to HIPAA regulations, ensuring confidentiality and security of sensitive information.
- Conducted thorough insurance verifications for accurate billing and reduced claim denials.
Medical Assistant/Receptionist
Children's Medical Group
04.2019 - 06.2021
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Ensured HIPAA compliance by securely managing sensitive patient information and maintaining strict confidentiality protocols.
- Received and routed laboratory results to correct clinical staff members.
Medical Assistant
Diabetes & Endocrinology Associates
02.2016 - 04.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Front Office Coordinator
Peace Health Family Medical
10.2012 - 02.2016
- Maintained a well-organized front office environment, contributing to a positive patient experience.
- Assisted with training new front office staff members on essential job duties and procedures, ensuring a smooth onboarding process.
- Enhanced patient satisfaction through prompt responses to inquiries, accurate appointment scheduling, and clear communication of policies.
- Coordinated referrals and authorizations for specialist consultations or treatment plans as needed.
- Managed patient records with strict adherence to HIPAA regulations, ensuring confidentiality and security of sensitive information.
Education
Associate of Science - Certified Surgical Technologist
South College
Atlanta, GA09-2025
Associate of Science - Certified Medical Assistant
Lincoln College of Technology
Marietta, GA06-2017
High School Diploma -
E.C. Goodwin Tech
New Britain, CT06-1999
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Data entry
- Reliable team player
- Procedure assistance
- Electronic medical records
- CPR
- Patient assessments
- Specimens collection and processing
- Professionalism and ethics
- Insurance verification
- Appointment setting
- Equipment sterilization
- Medical office administration
- Payment collection
- Insurance authorizations
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
- Basic Life Support Certification (BLS)
Timeline
Medical Assistant
Beltline Bariatric and Surgical Group
05.2024 - Current
Medical Front Office Coordinator
Gastroenterology Specialists of DeKalb
06.2021 - 04.2024
Medical Assistant/Receptionist
Children's Medical Group
04.2019 - 06.2021
Medical Assistant
Diabetes & Endocrinology Associates
02.2016 - 04.2019
Medical Front Office Coordinator
Peace Health Family Medical
10.2012 - 02.2016
Associate of Science - Certified Surgical Technologist
South College
Associate of Science - Certified Medical Assistant
Lincoln College of Technology
High School Diploma -
E.C. Goodwin Tech
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