Tashauna Woods
Chicago,IL
Summary
Proven leader and effective communicator, excelled at Frito Lay by driving customer satisfaction and revenue growth through strategic upselling and problem-solving. Demonstrated exceptional organizational skills and attention to detail, ensuring compliance with OSHA standards and efficient inventory management at ITW. Skilled in service management and teamwork, consistently fostering positive customer relationships and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Route Sales Representative
Frito Lay
11.2021 - 07.2023
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
- Displayed products properly at customer sites and according to company specifications and policies.
- Immediately addressed problems with customers to promote speedy resolution.
- Trained new Route Sales Representatives, sharing best practices for success in the role.
Warehouse Operator
ITW
01.2019 - 11.2020
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Education
Associate of Applied Science - Nursing
Robert Morris University
Chicago, IL03.2016
High School Diploma -
Thornton Fractional North
Calumet City, IL05.2014
Skills
Team Support
Service Management
Safe Vehicle Operation
Truck loading
Attention to Detail
Teamwork and Collaboration
Time Management
Leadership skills
Problem-solving abilities
Reliability
Excellent Communication
Organizational Skills
Certification
- Licensed Forklift, Reach Truck, EPJ, RDC, Pit Driver
- Security Certification 2014
Timeline
Route Sales Representative
Frito Lay
11.2021 - 07.2023
Warehouse Operator
ITW
01.2019 - 11.2020
- Licensed Forklift, Reach Truck, EPJ, RDC, Pit Driver
- Security Certification 2014
Associate of Applied Science - Nursing
Robert Morris University
High School Diploma -
Thornton Fractional North
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