TaShavia Graham
Lakeland,FL
Summary
Enthusiastic and highly motivated professional with a foundation in design, art, and project coordination. Eager to apply creativity, attention to detail, and organizational skills in an Associate Art Coordinator role. A keen ability to meet deadlines and manage multiple tasks. Experienced in Canva, Procreate, and other design software. Outstanding communication and collaborative skills, with a passion for supporting creative teams and ensuring success of visual projects. Open to accepting new challenges. Quick to learn new processes and tools to further my experience in the creative industry.
Overview
10
10
years of professional experience
Work History
INTAKE RECORDS SPECIALIST
Polk County Sheriff's Office
Winter Haven, FL
11.2018 - Current
- Execute security measures to protect sensitive information against unauthorized access or disclosure.
- Easily handle large number of incoming calls, delivering information, and routing calls appropriately.
- Swiftly identified and resolved system malfunction that jeopardized court preparation. Utilized analytical thinking to diagnose issues, gather information, develop, and test effective solutions. Resolved threat in quick manner to resume normal operations.
- Coordinate and support team members during high-volume periods by managing tasks such as data entry, email inquiries, public records requests, and various daily duties to optimize work efficiency.
- Rapidly process and upload court documentation for agency's website keeping public informed.
- Enhanced customer experience by ensuring smooth and hassle-free process through development and execution of expedited bond collection and data entry system during high-impact sting operation that resulted in 53 arrests.
- Ensure all records are properly labeled and filed away safely to uphold organization.
- Promptly address discrepancies in record systems, ensuring accurate information, and avoiding negative feedback or misinformation.
- Compose correspondence with internal and external company contacts to maintain existing business connections.
EXTENDED DAY COUNSELOR
School of Arts & Sciences
Tallahassee, FL
08.2017 - 08.2018
- Implemented innovative projects to foster students' creative thinking, and promote educational growth.
- Conducted recreational activities, and provided academic enrichment.
- Provided ongoing support for students in the extended-day program.
- Designed engaging activities to foster physical activity and promote healthy lifestyle habits among students.
- Facilitated growth of students' emotional intelligence and interpersonal skills through encouraging positive self-image and consideration for others.
- Established safe, supportive, and welcoming environments for children of diverse backgrounds.
ADMINISTRATIVE ASSISTANT
Florida A&M University Office of Communications
Tallahassee, FL
10.2015 - 06.2017
- Contributed to the development and marketing of social media content for university-wide events, including graduation, homecoming, as well as special activities on and off-campus.
- Assisted in creation of engaging multimedia content to help increase university's website traffic.
- Collaborated with team members to achieve an unprecedented turnout of nearly 3,000 attendees at a highly anticipated annual event.
- Efficiently utilized Microsoft Office Suite for project execution, record documentation, and impactful marketing materials.
- Scheduled appointments for photo shoots and managed venue reservations for events.
- Compiled and tracked public records requests using Excel, ensuring accurate and efficient fulfillment.
- Conducted extensive research to integrate cutting-edge ideas and trends, elevating the university's reputation.
- Facilitated effective communication to address needs and concerns of clients, employees, and vendors.
- Demonstrated exceptional telephone etiquette by efficiently answering and redirecting incoming calls.
- Managed inventory and procurement of office supplies.
- Professionally greeted and directed office visitors to appropriate staff.
SALES FLOOR ASSOCIATE
JCPenney
Tallahassee, FL
03.2015 - 10.2015
- Recognized sell-through opportunities and restocked merchandise on the floor to increase sales.
- Implemented effective visual merchandising strategies to maximize sales potential of products on display.
- Enhanced knowledge of products, sales promotion, and store policies to effectively address customer inquiries.
- Established strong professional connections with colleagues and superiors, cultivating a collaborative environment for team achievements.
- Adhered to company initiatives and achieved established goals.
- Consistently demonstrated a friendly and professional approach in all customer and colleague interactions.
- Promptly and professionally resolved customer complaints in adherence to company policies.
- Achieved company's financial targets by delivering exceptional customer support and ensuring positive shopping experiences for all customers.
Education
Bachelor of Science - Psychology
Florida A&M University
Tallahassee, FL04.2017
Skills
- Artistic
- Detail-Oriented
- Complex Problem-Solving
- Microsoft Office Suite
- Strong Communication
- Team Collaboration
- Project Coordination
- Innovative
- Task Prioritization
- Multitask
- Time Management
- Adaptability and Flexibility
- Professionalism
- Data Management
Timeline
INTAKE RECORDS SPECIALIST
Polk County Sheriff's Office
11.2018 - Current
EXTENDED DAY COUNSELOR
School of Arts & Sciences
08.2017 - 08.2018
ADMINISTRATIVE ASSISTANT
Florida A&M University Office of Communications
10.2015 - 06.2017
SALES FLOOR ASSOCIATE
JCPenney
03.2015 - 10.2015
Bachelor of Science - Psychology
Florida A&M University
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