Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tasheema Ogletree

Miami

Summary

Experienced candidate with a strong background in customer service roles, possessing extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Praises for providing fast and accurate service, as well as recognizing and resolving customer complaints. Committed to delivering outstanding customer service while maintaining an efficient and organized workplace. Dynamic team player dedicated to excellence in customer service, with strong math skills and a detail-oriented approach that ensures accuracy and efficiency in handling cash, credit cards, and POS transactions in a fast-paced environment. Accustomed to working independently or as part of a team to ensure customer satisfaction.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Unarmed Security Officer

Security Management Innovations
05.2023 - Current
  • Conducted thorough patrols of building and grounds to identify and investigate potential security issues.
  • Guided guests throughout premises while addressing accessibility inquiries and providing necessary assistance.
  • Fostered a collaborative work environment through effective teamwork and communication with fellow security personnel.
  • Monitored various facility areas from central control using multiple CCTV feeds for comprehensive surveillance coverage.
  • Deterred criminal activity by promptly reporting all suspicious, unauthorized, or illegal actions observed on-site.
  • Reacted swiftly to incidents, evaluating ongoing situations to identify and address security threats.
  • Maintained detailed logs of daily activities and incidents to ensure accurate record-keeping.

Customer Service Cashier

The Home Depot Inc
09.2022 - 05.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

CASHIER

Seminole classic casino
05.2021 - 08.2021
  • Greet customers
  • Take orders
  • Clean front lobby

CASHIER

Wendy's
01.2018 - 10.2020
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters and tables
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

SALES ASSOCIATE

DTLR
08.2019 - 06.2020
  • Conducted thorough patrols of building and grounds to identify and investigate potential security issues.
  • Guided guests throughout premises while addressing accessibility inquiries and providing necessary assistance.
  • Fostered a collaborative work environment through effective teamwork and communication with fellow security personnel.
  • Monitored various facility areas from central control using multiple CCTV feeds for comprehensive surveillance coverage.
  • Deterred criminal activity by promptly reporting all suspicious, unauthorized, or illegal actions observed on-site.
  • Reacted swiftly to incidents, evaluating ongoing situations to identify and address security threats.
  • Maintained detailed logs of daily activities and incidents to ensure accurate record-keeping.

Education

Associate in Science (A.S.) - Nursing Candidate

Keiser university
Fort Lauderdale, FL
04.2026

Dental Assistant - Medical

Concorde career college
Miramar, FL
02.2021

High School Diploma - undefined

Miami Jackson sr high
Miami, FL
06.2020

Skills

  • Drawer balancing
  • ID Verification
  • Customer Service
  • Product restocking
  • Payment Processing
  • Cash Handling
  • Returns processing
  • Customer Assistance
  • Retail Merchandising
  • Refunds and exchanges
  • Cash Management
  • Report writing
  • Incident reporting
  • Property patrol
  • Emergency response
  • First aid administration

Certification

Microsoft Word

Timeline

Unarmed Security Officer

Security Management Innovations
05.2023 - Current

Customer Service Cashier

The Home Depot Inc
09.2022 - 05.2023

CASHIER

Seminole classic casino
05.2021 - 08.2021

SALES ASSOCIATE

DTLR
08.2019 - 06.2020

CASHIER

Wendy's
01.2018 - 10.2020

Associate in Science (A.S.) - Nursing Candidate

Keiser university

High School Diploma - undefined

Miami Jackson sr high

Dental Assistant - Medical

Concorde career college