Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tashena Hairston

2009 Brook Rd,VA

Summary

Experienced in delivering exceptional customer service for 7 years, consistently providing top-notch assistance. Skilled in conflict resolution, problem-solving, and ensuring customer satisfaction. Demonstrates adeptness in handling challenging situations with ease, maintaining a strong track record of delivering outstanding service. Committed to exceeding customer expectations and contributing to the success of any organization.

Overview

9
9
years of professional experience

Work History

Night Audit Supervisor

Marriott
Richmond, VA
05.2023 - Current
  • Engaging with hotel guest
  • Fostered a positive work environment for night audit staff, promoting teamwork and collaboration while recognizing individual achievements and contributions.
  • Oversaw financial transactions during evening hours, ensuring accurate billing for guests while minimizing errors or discrepancies that could impact revenue collection efforts later on.
  • Prepared detailed reports on nightly activities, presenting findings to management for review and action planning as necessary.
  • Generated daily reports to keep leadership informed about arrivals, departures and overall occupancy.

Patient Care Technician

Lee Health Hospital
Fort Myers, FL
02.2021 - 05.2023

Provide direct patient care under the supervision of a registered nurse.

Aided individuals with essential daily tasks, encompassing bathing and dressing

Hilton Hotel

Hilton Hotels Corporation
2776 Cleveland Ave
04.2018 - 02.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

In-Home Nanny

Care.com Inc
Philadelphia, PA
08.2016 - 04.2018
  • Prepared and served meals and snacks for children, considering dietary needs and preferences.
  • Playtime and Activities: engage children in age-appropriate play, both indoors and outdoors, stimulating their creativity and development.
  • Education and Learning: Help children with homework, read to them, and participate in other educational activities to support

Education

Associate Of Business Administration -

Philadelphia Community College
Philadelphia, PA
01.2018

Skills

  • Strong attention to detail
  • Team leadership
  • problem-solving abilities,
  • Time management
  • Guest service
  • Adaptability
  • First aid & CPR certified

Timeline

Night Audit Supervisor

Marriott
05.2023 - Current

Patient Care Technician

Lee Health Hospital
02.2021 - 05.2023

Hilton Hotel

Hilton Hotels Corporation
04.2018 - 02.2021

In-Home Nanny

Care.com Inc
08.2016 - 04.2018

Associate Of Business Administration -

Philadelphia Community College
Tashena Hairston