Tashieka Hamilton-Clarke
Groveland,FL
Summary
A dedicated Accountant with 4+ years' experience in financial analysis seeking a challenging role where my diverse skills can contribute to seamless operations and exceptional reporting. I am equipped to streamline accounting processes to enhance accuracy and operational efficiency, driving strategic decision-making and support organizational growth.
Overview
6
6
years of post-secondary education
11
11
years of professional experience
Work History
Service Consultant
Progressive Insurance
Groveland, FL
03.2024 - Current
- Providing advice on insurance coverage and helping clients choose the best policy.
- Reviewed insurance policies to maintain compliance and implement necessary updates.
- Maintaining and updating existing policies
- Provided assistance to customers with their inquiries and service needs. in completing all policy paperwork.
- Supported daily business operations by managing high-volume call coverage, facilitating efficient customer service.
Cross-Skilled Specialist
JP Morgan Chase
Lake Mary, FL
02.2022 - 03.2024
- Ensured client satisfaction and fostered financial success by responding to inquiries, providing timely updates through inbound calls and email correspondence.
- Efficiently followed up with leads, addressing client inquiries promptly, and serving as the primary liaison for client interactions.
- Acknowledged and resolved customer issues to enhance satisfaction.
- Followed up with leads, promptly addressing client inquiries as primary liaison.
- Responded to inquiries and provided timely updates through inbound calls and email correspondence to ensure client satisfaction.
Accountant
Jamaica National Bank
Kingston
11.2017 - 09.2021
- Prepared and analyzed quarterly and monthly financial reports to support strategic decision-making
- Reconciled accounts, ledgers, and journals while conducting financial audits to ensure accuracy and integrity of financial data
- Ensured compliance with financial policies and regulations to mitigate risk and uphold organizational standards
Assistant Accountant
Norbrook Equity Partners Jamaica
Kingston
09.2015 - 09.2017
- Issued invoices to clients after completing services
- Maintained company ledgers and recorded daily financial transactions to support accurate financial reporting
- Executed reconciliations of bank accounts and credit cards (bank account and credit cards)
- Supported preparation of month-end journal entries for accurate reporting
- Supplied necessary data for financial audits to ensure compliance
Education
Bachelor of Science - Accounting & Economics ( Hons.)
University of Technology, Jamaica (UTECH)
Kingston, Jamaica 05.2014 - 05.2018
Associate Degree -
St Hughes High
Kingston, Jamaica 08.2012 - 08.2014
Skills
- Critical thinking, time management, Problem Solving Skills, Relationship Building, Financial Statement analysis, Organization Skills, Communication, Marketing Strategy, Interpersonal Skills, Customer Service, Customer Engagement, Analytical Skills, Attention to Detail, Team Collaboration, Adaptability, Computer Proficiency, ethical standards
- Insurance advising
- Policy reviews
- Policy administration
- Insurance knowledge
Timeline
Service Consultant
Progressive Insurance
03.2024 - Current
Cross-Skilled Specialist
JP Morgan Chase
02.2022 - 03.2024
Accountant
Jamaica National Bank
11.2017 - 09.2021
Assistant Accountant
Norbrook Equity Partners Jamaica
09.2015 - 09.2017
Bachelor of Science - Accounting & Economics ( Hons.)
University of Technology, Jamaica (UTECH)
05.2014 - 05.2018
Associate Degree -
St Hughes High
08.2012 - 08.2014