Tashina Williams
Maywood,IL
Summary
Detail-oriented professional with experience at Swissport Cargo Services, excelling in data management and verbal communication. Proven track record in enhancing operational efficiency through organized record-keeping and effective inventory control. Recognized for delivering exceptional customer service while maintaining compliance with regulations and improving workflow processes.
Overview
2027
2027
years of professional experience
Work History
Office Clerk
Swissport Cargo Services
Chicago, IL
01.2023 - Current
- Processed incoming and outgoing shipments, ensuring accuracy in documentation and compliance with regulations.
- Maintained organized filing systems for cargo manifests, enhancing retrieval efficiency and operational workflow.
- Coordinated with team members to streamline inventory management processes, improving overall service delivery.
- Assisted in tracking shipment statuses using cargo management software, providing timely updates to stakeholders.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Security Officer
Allied Universal Security Services
Joliet, IL
04.2020 - 01.2023
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to deter and detect signs of intrusion or other irregularities.
- Implemented access control procedures, verifying identification before granting entry.
- Collaborated with law enforcement during incidents, providing detailed reports for investigations.
- Trained junior officers on emergency response protocols and security best practices.
- Evaluated security systems and recommended upgrades to enhance operational efficiency.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Housekeeper
ABM Industries
Chicago, IL
2015 - 2020
- Cleaned and sanitized assigned areas, ensuring adherence to safety and hygiene standards.
- Operated cleaning equipment and tools efficiently to maintain cleanliness across facilities.
- Assisted in inventory management of cleaning supplies, ensuring stock availability for daily operations.
- Reported maintenance issues promptly, facilitating timely repairs and enhancing facility conditions.
- Coordinated with team members to optimize workflow and improve overall cleaning efficiency.
- Trained new staff on proper cleaning techniques and safety protocols, fostering a knowledgeable team environment.
- Monitored cleanliness standards regularly, providing feedback for continuous improvement in service delivery.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
High School Diploma -
Lincoln Park High School
Chicago, IL06.2010
Skills
- Data entry
- Maintaining records
- Data management
- Verbal communication
- Telephone reception
- Inventory control
- Records management
- Word processing
Timeline
Office Clerk
Swissport Cargo Services
01.2023 - Current
Security Officer
Allied Universal Security Services
04.2020 - 01.2023
Housekeeper
ABM Industries
2015 - 2020
High School Diploma -
Lincoln Park High School