Tashiuna Davis
Colorado Springs,CO
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ghazvini Clinic
05.2019 - 08.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- monitored patients vital signs
- botox injections
Phlebotomist
Talecris Plasma Center
01.2017 - 10.2018
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
Customer Service Representative/cashier/server
Pizza Hut
08.2014 - 09.2016
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Improved resolution time with effective problem-solving for customer complaints.
- Participated in training programs to enhance product knowledge and customer service skills.
Education
Certificate - Surgical Tech
The Medical Institute of Kentucky
Remote01-2025
Certification - Medical Assistant
Lively Technical Center
Tallahassee, FL03-2016
High School Graduate
Leon High School
Tallahassee, FL05-2012
Skills
- customer service
- patient care
- leadership
- quick service and fast food resteraunt
- vital signs
- team work
- venipuncture
- blood draw
- scheduling
- immunization
- phlebotomy
Certification
- CCMA - Certified Clinical Medical Assistant
- Basic Life Support
- TS-C
Timeline
Medical Assistant
Ghazvini Clinic
05.2019 - 08.2022
Phlebotomist
Talecris Plasma Center
01.2017 - 10.2018
Customer Service Representative/cashier/server
Pizza Hut
08.2014 - 09.2016
Certificate - Surgical Tech
The Medical Institute of Kentucky
Certification - Medical Assistant
Lively Technical Center
High School Graduate
Leon High School
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