Hardworking and motivated employee eager to apply time management and organizational skills in various environments. Strong work ethic with proven relationship-building, multi-tasking and time management skills. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Longhorn Steakhouse
Greensboro, NC
06.2021 - Current
Effective communication to ensure customer satisfaction
Manage user authorization and authentication, identifying which resources each user is allowed access to according to their credentials and permissions.
Managing cash and credit transactions as well as payment processing
Establishing and preserving strong client relationships
Assisted in training new servers.
Server
Longhorn Steakhouse
Asheville, NC
12.2022 - 02.2024
Greeted and welcomed customers
Provided excellent customer service to ensure satisfaction.
Responsible for taking customer orders
Processing payments and handling cash and credit transactions
Responding professionally and promptly in addressing complaints and questions from guests.
Server
Hemingway's Cuba Restaurant Bar & Grill
Asheville, NC
05.2022 - 08.2022
Provided warm and friendly customer service
Communicate between guests and staff to ensure customer satisfaction
Handle money transactions by collecting and managing payments.
Monitoring indicators of performance, identifying problems, and carrying out upkeep duties including backups and upgrades.
Successfully build and maintain customer relationships
Resolve client disputes and issues pertaining to orders and payments in an effective manner
Server
IHOP
Asheville, NC
04.2019 - 07.2022
Accept and manage client requests
Ensured that each guest was served courteously, quickly, and efficiently.
Processing payments and handling cash and credit transactions
Successfully building and maintaining customer relationships
Responded efficiently to guest inquiries and complaints in a professional manner.
CNA - Certified Nursing Assistant
Premier Home Health Care Services, Inc.
Asheville, NC
03.2019 - 08.2019
Provided patients assistance with activities of daily living.
Provided supplemental care.
Maintaining patient physical health and stability.
Provided patient comfort.
Documented actions by completing forms, reports, logs, and records regularly.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Transported residents within the facility as needed.
Server/Hostess
Wild Wing Cafe
Asheville, NC
01.2017 - 04.2019
Greeted and welcomed customers
Responsible for taking customer orders
Ensuring customer satisfaction
Processing payments and handling cash and credit transactions
Hostess
IHOP
Asheville, NC
06.2016 - 02.2017
Greeted and welcomed customers
Responsible for taking and preparing customer to-go orders
Ensuring both dine-in and to-go customer satisfaction
Processing payments and handling cash and credit transactions