Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tasia Jackson

Charlotte,NC

Summary

Hardworking and motivated employee eager to apply time management and organizational skills in various environments. Strong work ethic with proven relationship-building, multi-tasking and time management skills. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Longhorn Steakhouse
Greensboro, NC
06.2021 - Current
  • Effective communication to ensure customer satisfaction
  • Manage user authorization and authentication, identifying which resources each user is allowed access to according to their credentials and permissions.
  • Managing cash and credit transactions as well as payment processing
  • Establishing and preserving strong client relationships
  • Assisted in training new servers.

Server

Longhorn Steakhouse
Asheville, NC
12.2022 - 02.2024
  • Greeted and welcomed customers
  • Provided excellent customer service to ensure satisfaction.
  • Responsible for taking customer orders
  • Processing payments and handling cash and credit transactions
  • Responding professionally and promptly in addressing complaints and questions from guests.

Server

Hemingway's Cuba Restaurant Bar & Grill
Asheville, NC
05.2022 - 08.2022
  • Provided warm and friendly customer service
  • Communicate between guests and staff to ensure customer satisfaction
  • Handle money transactions by collecting and managing payments.
  • Monitoring indicators of performance, identifying problems, and carrying out upkeep duties including backups and upgrades.
  • Successfully build and maintain customer relationships
  • Resolve client disputes and issues pertaining to orders and payments in an effective manner

Server

IHOP
Asheville, NC
04.2019 - 07.2022
  • Accept and manage client requests
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Processing payments and handling cash and credit transactions
  • Successfully building and maintaining customer relationships
  • Responded efficiently to guest inquiries and complaints in a professional manner.

CNA - Certified Nursing Assistant

Premier Home Health Care Services, Inc.
Asheville, NC
03.2019 - 08.2019
  • Provided patients assistance with activities of daily living.
  • Provided supplemental care.
  • Maintaining patient physical health and stability.
  • Provided patient comfort.
  • Documented actions by completing forms, reports, logs, and records regularly.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Transported residents within the facility as needed.

Server/Hostess

Wild Wing Cafe
Asheville, NC
01.2017 - 04.2019
  • Greeted and welcomed customers
  • Responsible for taking customer orders
  • Ensuring customer satisfaction
  • Processing payments and handling cash and credit transactions

Hostess

IHOP
Asheville, NC
06.2016 - 02.2017
  • Greeted and welcomed customers
  • Responsible for taking and preparing customer to-go orders
  • Ensuring both dine-in and to-go customer satisfaction
  • Processing payments and handling cash and credit transactions
  • Assisting servers

Education

Bachelor of Arts - Psychology

North Carolina A & T State University
05-2023

High school diploma or GED -

Asheville High School
06.2019

Skills

  • Restaurant Experience
  • Food Service
  • Positive and professional
  • Regulatory Compliance
  • Performance Improvement
  • Patient Relations
  • Patient-focused care
  • Condition Monitoring

Certification

  • CNA, 01/01/19, 01/01/21
  • CPR, 07/01/21, 07/01/23

Timeline

Server

Longhorn Steakhouse
12.2022 - 02.2024

Server

Hemingway's Cuba Restaurant Bar & Grill
05.2022 - 08.2022

Server

Longhorn Steakhouse
06.2021 - Current

Server

IHOP
04.2019 - 07.2022

CNA - Certified Nursing Assistant

Premier Home Health Care Services, Inc.
03.2019 - 08.2019

Server/Hostess

Wild Wing Cafe
01.2017 - 04.2019

Hostess

IHOP
06.2016 - 02.2017

Bachelor of Arts - Psychology

North Carolina A & T State University

High school diploma or GED -

Asheville High School
Tasia Jackson