Tasia Melancon
Gramercy,LA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Server
Salt & Light Asian Cuisine
09.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Invoicing Assistant
V & M Motor CO Inc
09.2019 - Current
- Streamlined invoicing processes by implementing an efficient digital filing system.
- Reduced errors in invoicing through meticulous review and cross-checking of data.
- Enhanced customer satisfaction by promptly addressing and resolving invoice-related queries.
- Maintained up-to-date client records, enabling prompt and accurate invoicing.
- Implemented a standardized format for all invoices, improving readability and reducing customer confusion.
- Managed invoicing and payment processing operations.
- Maintained detailed records of customer payments and billing adjustments.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
Education
GED -
River Parishes Community College
Sorrento, LASkills
- Time Management
- Attention to Detail
- Adaptability
- Customer Service
- Invoice Processing
- Decision Making
- Supply Restocking
- Relationship Management
- Order Management
- Multi-tasking
- Document Management
- Organizational Skills
- Stress Management
Digital Artist
Creation of personalized artwork commissions for clients as a side job.
Timeline
Server
Salt & Light Asian Cuisine
09.2022 - Current
Invoicing Assistant
V & M Motor CO Inc
09.2019 - Current
GED -
River Parishes Community College
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