Tate Jones

• Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
• Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
• Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
• Fielded customer complaints and comments and rectified issues.

Achieved sales goals , distribution targets and market share through proactive management of Territory

Increased volume business with existing customers accounts

Monitored expenses and time usage to maximize effectiveness

Documented time , calls and results and submitted reports

Managed a fleet of 35 trucks and 70 company chassis with a staff of 5 office personnel and 1 mechanic

Worked with customers to increase business and handle various problems

Established and quoted rates for all shipments to and from the Virginia ports

Set budgets and insured goals were met by managing the monthly P/L

Insured all safety rules and regulations were in compliance

Monitored drivers ELD's , FHWA for all chassis and annual inspections for all trucks . Hired , Trained and educated drivers on safety , performance and efficiency

Dispatched drivers to and from the VA , MD SC and GA ports and OTR work

Kept detailed track of all drivers OTR , regional work and port work on a daily basis

Evaluated and adjusted routes based on daily needs , available drivers , traffic hazards and weather conditions

Closely monitored dispatch board to make sure drivers were where they should be on a daily basis

Trained new drivers in various procedures and gave feedback on daily work performance to increase productivity

Reviewed paperwork prior to dispatching drivers to support accuracy and clarify understanding of all details

Worked closely with customers and terminals to effectivity resolve issues and complaints

Documented all changes in the computer tracking system

Closely monitored Dispatch board to

Evaluated and adjusted numerous routes based on daily needed

Responded to daily caller requested with information about assistance and time frames

Kept detailed track of all available field personnel and all in-progress and completed shipments

Added documents to file records and created new records to support filing needs

Organized , sorted and checked input data against original documents

Managed documents by organizing forms , making photocopies , filing records , preparing correspondence and creating reports