TATE KELLY

• Apply consultative sales approach to understand fitness goals, recommend tailored services (personal training, premium memberships)
• Up-sell high-value packages, driving revenue growth and member satisfaction.
• Master CRM systems to track leads, follow-up schedules, and sales performance
• Proactively identify and engage potential members, match them with appropriate membership options

Accomplishments

• Surpass monthly sales quotas by 20% on average through strategic follow-ups and personalized consultations
• Increase premium membership conversions by 15% through tailored offerings and proactive engagement

• Led 10 staff, implemented training programs improving service quality, efficiency, and customer satisfaction, contributing to 15% sales increase
• Streamlined operations by coordinating efforts, optimizing workflows, and improving communication, enhancing service speed and guest experience

Accomplishments

• Promoted to Assistant Manager at 19 for exceptional leadership and efficiency
• Improved operations with streamlined workflows and training, increasing sales by 15%

• Delivered exceptional customer service by assisting customers, answering questions, and providing personalized recommendations, improving satisfaction and repeat business
• Leveraged product knowledge to educate customers on features, ingredients, and benefits, increasing sales and customer loyalty