Work Preference
Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Open To Work
Hi, I’m

Tate Decicco

Banner Elk,NC
Tate Decicco

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Operations ManagerGeneral ManagerReal Estate AgentMarketing Director

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemoteHybrid
Location: Banner Elk, NC
Open to relocation: Yes

Important To Me

Career advancement

Summary

Results-driven marketing and operations professional with a focus on brand development and strategic marketing. Experienced in creating engaging campaigns, managing social media, and fostering strong community relationships in the hospitality and real estate sectors. Currently pursuing real estate licensure while leveraging hands-on experience in vacation rental operations.

Overview

10
years of professional experience

Work History

Vacasa
Banner Elk, NC

Property Manager
2026.02 - Current (6 education.months_Label)

Job overview

  • Manage a portfolio of more than 100 luxury vacation rental properties throughout North Carolina's High Country, delivering exceptional service to homeowners and guests.
  • Cultivated trusted relationships with homeowners through proactive communication, creative problem-solving, and personalized customer service, enhancing homeowner satisfaction.
  • Coordinated vendors, inspectors, photographers, housekeeping teams, and maintenance professionals to professionally present properties and ensure guest readiness.
  • Balanced multiple priorities, including scheduling, inspections, administrative coordination, owner communication, and operational logistics in a fast-paced environment, ensuring smooth operations.
  • Collaborate across departments to improve homeowner satisfaction, guest experiences, and operational performance.
  • Represent the company professionally while working closely with homeowners, vendors, guests, and local businesses throughout the High Country.

Ambiance Relaxation Spa
Wilmington, NC

Operations Manager
2023.07 - 2026.02 (2 education.years_Label & 7 education.months_Label)

Job overview

  • Managed payroll, scheduling, inventory, vendor relationships, invoicing, customer service, and daily operations to ensure smooth business functionality.
  • Successfully combined operational leadership with creative marketing to support business growth while delivering an exceptional client experience.
  • Led the company's marketing strategy, overseeing digital and print marketing initiatives that increased brand awareness, membership growth, and customer engagement.
  • Collaborated with ownership to develop marketing strategies, promotional campaigns, and business growth initiatives.
  • Managed Facebook, Instagram, Google Business Profile, email marketing campaigns, and digital communications while maintaining a cohesive brand identity.
  • Built the company's Instagram presence from the ground up, creating a consistent and recognizable brand through original photography, engaging content, promotions, and strategic storytelling.
  • Produced marketing photography and creative content that showcased services, products, events, and client experiences across digital and print platforms, enhancing brand presence.
  • Designed professional marketing materials including flyers, advertisements, promotional graphics, event marketing pieces, and social media content using Canva.
  • Planned and coordinated monthly community events and college outreach initiatives, strengthening local partnerships and boosting business visibility.

Nomad Capital / Sand Dunes

Property Manager
2022.05 - 2023.01 (8 education.months_Label)

Job overview

  • Managed daily operations for vacation rental properties, coordinating homeowner communication, guest services, maintenance scheduling, and vendor relationships to enhance guest satisfaction.
  • Maintained properties in a professional and guest-ready condition, delivering exceptional customer service to foster positive guest experiences.
  • Coordinated inspections and maintenance projects while managing scheduling and administrative tasks across multiple properties to ensure operational efficiency.
  • Built strong working relationships with homeowners, vendors, and guests through responsive communication and attention to detail.

Palm Air Realty

Manager of Reservations
2021.02 - 2022.05 (1 education.year_Label & 3 education.months_Label)

Job overview

  • Managed reservation operations while delivering exceptional service to homeowners and guests.
  • Coordinated booking management and guest communication, providing timely reporting and administrative support to enhance guest experience.
  • Collaborated with multiple departments to streamline operations and elevate customer satisfaction.
  • Maintained accurate records while managing multiple priorities in fast-paced hospitality environment to ensure smooth operations.

Hampton Inn By Hilton
Wilmington, North Carolina

Guest Service Representative
2016.04 - 2017.11 (1 education.year_Label & 7 education.months_Label)

Job overview

  • Delivered exceptional guest service by ensuring a welcoming, efficient, and professional check-in and check-out experience.
  • Managed reservations, room assignments, guest requests, and billing while maintaining accuracy and attention to detail.
  • Resolved guest concerns promptly and professionally, creating positive outcomes and maintaining high levels of guest satisfaction.
  • Coordinated closely with housekeeping and maintenance teams to ensure rooms met quality standards and guest needs were addressed quickly.
  • Answered multi-line phone systems, responded to guest inquiries, and assisted with reservations while balancing multiple priorities in a fast-paced environment.
  • Processed payments, handled cash and credit card transactions, and maintained accurate financial records.
  • Developed strong working relationships with team members across departments to provide seamless guest experiences.
  • Consistently demonstrated professionalism, adaptability, and a guest-first mindset while representing the Hampton Inn brand.

Temporary Accommodations

Temporary Housing Coordinator
2016.03 - 2021.02 (4 education.years_Label & 11 education.months_Label)

Job overview

  • Coordinated temporary housing solutions for families displaced by natural disasters, ensuring timely support and stability during crises.
  • Managed client communication, vendor negotiations, contracts, and logistics, facilitating seamless support for clients facing challenging circumstances.
  • Built strong relationships with clients, property owners, vendors, and corporate partners through compassionate, solution-focused service.
  • Handled high-volume caseloads with exceptional organization and professionalism, ensuring thorough attention to detail in all client interactions.

Education

North Carolina Real Estate Pre-Licensing Course
2026-08

University Overview

Real Estate Licensing Exam Scheduled

University of North Carolina Wilmington

Bachelor of Fine Arts

University Overview

Skills

  • Marketing Strategy
  • Brand Development
  • Social Media Management
  • Digital Marketing
  • Content Creation
  • Copywriting
  • Community Outreach
  • Guest Experience Coordination
  • Vendor Relations
  • Customer Experience
  • Business Operations
  • Microsoft Office
  • Google Workspace
  • Project Management
  • Property Management
  • Operational Oversight
  • Property marketing
  • Event coordination
  • Social media marketing
  • Marketing and advertising

Professional Development

Professional Development
North Carolina Real Estate Pre-Licensing Course, Currently Completing, Real Estate Licensing Exam Scheduled

Timeline

Property Manager
Vacasa
2026.02 - Current (6 education.months_Label)
Operations Manager
Ambiance Relaxation Spa
2023.07 - 2026.02 (2 education.years_Label & 7 education.months_Label)
Property Manager
Nomad Capital / Sand Dunes
2022.05 - 2023.01 (8 education.months_Label)
Manager of Reservations
Palm Air Realty
2021.02 - 2022.05 (1 education.year_Label & 3 education.months_Label)
Guest Service Representative
Hampton Inn By Hilton
2016.04 - 2017.11 (1 education.year_Label & 7 education.months_Label)
Temporary Housing Coordinator
Temporary Accommodations
2016.03 - 2021.02 (4 education.years_Label & 11 education.months_Label)
North Carolina Real Estate Pre-Licensing Course
University of North Carolina Wilmington
Bachelor of Fine Arts

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Tate Decicco