Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Tatiana Burkhead

Adminitiative Assistant
Henrico,VA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

7
7
years of professional experience
8
8
years of post-secondary education

Work History

Process Assistant

Amazon Fulfillment Associates
Ashland, VA
06.2018 - Current
  • Build team relationships
  • Watch over 50+ Associate
  • Use Inbound and Outbound systems
  • Manage flow to whole building
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Helped training and change management processes to improve operations.

Saff Scheduler

Autumn Care
Mechanicsville, VA
01.2017 - 06.2017
  • Schedule nurses to accommodate the needs of the facility
  • Communicate with Payroll and HR about the staffing issues
  • Keep up to date with the licenses and renewals
  • Organized all proper paperwork for daily administrative tasks

RECEPTIONIST

Autumn Care
Mechanicsville, VA
08.2016 - 01.2017
  • File paperwork into designated area
  • Initial point of contact for all visitors
  • Kept up to date with appointment books.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Handled cash transactions and maintained accurate sales and payments records.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Compiled information from files and research to satisfy information requests.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

OFFICE CLERK

Baughan's Financial Services
Mechanicsville, VA
01.2016 - 04.2016
  • Completed clerical tasks such printing, filing, faxing, photocopying and scanning documents and distributing mail.
  • Utilized Microsoft Office for everyday tasks
  • Greeting clients and visitors, and escorting to appropriate offices.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Mainted cleanlinessof work space.

Education

J. SargeantReynolds
Henrico, VA
01.2018 - Current

DIPLOMA - General Studies

Atlee High School
Mechanicsville, VA
09.2012 - 06.2015

Skills

Problem Solver

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Accomplishments

  • Supervised team of 50+ staff members.
  • Collaborated with team of 6 in the development of hitting problem solve rate.
  • Developed packet to reduce training time necessary for newly promoted personnel.
  • Used Microsoft Excel to develop template spreadsheets.

Interests

Traveling

Family Time

Learner

Timeline

Process Assistant

Amazon Fulfillment Associates
06.2018 - Current

J. SargeantReynolds
01.2018 - Current

Saff Scheduler

Autumn Care
01.2017 - 06.2017

RECEPTIONIST

Autumn Care
08.2016 - 01.2017

OFFICE CLERK

Baughan's Financial Services
01.2016 - 04.2016

DIPLOMA - General Studies

Atlee High School
09.2012 - 06.2015

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Tatiana BurkheadAdminitiative Assistant