Tatiana DeSouza
Edinburg,TX
Summary
Detail-oriented professional with extensive experience in remote account management, sales, and customer service. Proficient in Salesforce, Google Suite, and Adobe Creative Suite, with strong communication and technology skills. Fluent in English and Portuguese, with proven ability to manage tasks independently and exceed targets in remote settings.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Remote Bonvoy Account Manager and Luxury Reservations
Marriott International
Back to Bluegreen Vacations
08.2020 - 12.2021
- Conducted vacation sales presentations, meeting quotas and building client relationships.
- Negotiation and overcoming objections
Timeshare Sales Representative
Go Rentals
09.2019 - 08.2020
- Provided remote coordination and concierge services for high-end clients, ensuring seamless delivery of luxury vehicles.
- Managed sales of upgrades and insurance packages through virtual communication channels.
Bluegreen Vacations
09.2017 - 05.2018
- Delivered 2-hour virtual timeshare presentations, achieving sales targets through effective online engagement.
- Negotiation and overcoming objections
- Finance applications
Princess Cruises & Costa Cruises
01.2010 - 01.2012
- Provided photography services and managed print sales for up to 3,000 customers weekly across 51 cruises.
- Demonstrated adaptability and self-management in high-pressure, remote environments.
Education
Associate - Fine Arts Photography Technology
Universidade Tuiuti do Paraná
Curitiba, PR01.2014
Bachelor's - Communications Advertising
Universidade Tuiuti do Paraná
Curitiba, PR01.2009
Skills
- Remote Work Tools: Salesforce (2 years), Google Suite (15 years), Microsoft Office
- Communication: Virtual client engagement, negotiation (3 years), bilingual (English/Portuguese)
- Webdesign
- Creative Software: Adobe Creative Suite, Adobe Premiere, video editing
- Sales & Marketing: Lead generation, upselling, customer service
- Self-Management: Leadership, time management, independent task execution
- Photography: 10 years of professional experience
- Currently studying: UI/UX Design (user experience), Generative Ai, drone pilot
Certification
- Driver’s License
- Fashion Designer
- Seaman (fire combat, survival on water, evacuation, etc)
- Macromedia certified web designer, web art director
Languages
Portuguese: Expert
English: Fluent
Spanish: Beginner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Back to Bluegreen Vacations
08.2020 - 12.2021
Timeshare Sales Representative
Go Rentals
09.2019 - 08.2020
Bluegreen Vacations
09.2017 - 05.2018
Princess Cruises & Costa Cruises
01.2010 - 01.2012
Associate - Fine Arts Photography Technology
Universidade Tuiuti do Paraná
Bachelor's - Communications Advertising
Universidade Tuiuti do Paraná
Remote Bonvoy Account Manager and Luxury Reservations
Marriott International
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