TATIANA FERNANDEZ
Summary
Developed sales techniques and relationship-building abilities in fast-paced sales environment. I have a strong work ethic and skilled in understanding client needs and delivering tailored solutions to drive customer satisfaction and loyalty. Seeking to transition into the medical field where these transferable skills can contribute to team success and business growth in a healthcare setting.
Overview
4
4
years of professional experience
Work History
Barista
Muscle Bar
11.2022 - Current
- Prepared beverages and specialty drinks to meet customer preferences.
- Maintained cleanliness of workstations and adhered to food safety standards consistently.
- Assisted customers with menu selections, enhancing overall dining experience through personalized service.
- Implemented inventory management processes to minimize waste and ensure product availability.
- Maintained a clean and organized workspace for optimal productivity and safety.
Specialty Sales Representative
Target
- Provided expert product knowledge to clients, addressing their unique needs and offering tailored solutions.
- Provided exceptional customer service in fast-paced retail environment.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Home Depot
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and locating items in-store.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and refund transactions accurately to ensure financial integrity.
- Collaborated with team members to optimize service delivery during peak hours.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
Education
Associate of Science - General Studies
El Camino College
Torrance, CAAssociate of Science - General Studies
Los Angeles Harbor College
Wilmington, CASkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash management
- Product merchandising
- Multitasking and organization
- Phone etiquette
- Positive and professional
- Adaptable and flexible
- Team collaboration
Provided Professional residential cleaning services for 2 years while transitioning between part time employment opportunities
Languages
English
Hobbies and Interests
I enjoy being with my family, they are my biggest support.
Timeline
Barista
Muscle Bar
11.2022 - Current
Cashier
Home Depot
Specialty Sales Representative
Target
Associate of Science - General Studies
El Camino College
Associate of Science - General Studies
Los Angeles Harbor College