Tatiana Flores
Medical Assistant
Sylmar,CA
Overview
5
5
years of professional experience
Work History
Medical Assistant
Complete Care Community Healthcare
Simi Valley, CA
06.2022 - 07.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained patient medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Front Office Receptionist
Veronica Abusleme,
Panorama City, CA
12.2019 - 12.2021
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
- Transcribed phone messages and relayed to appropriate personnel.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
Medical Records Specialist
Eisner Health
Sherman Oaks, CA
08.2020 - 12.2020
- Maintained patient records in compliance with security regulations.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient confidence by keeping patient records information confidential.
- Kept accurate log of requests for medical information and records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Provided outstanding customer service to patients requesting copies of their medical records or seeking assistance with related inquiries.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Managed electronic medical records for patients.
- Printed and photocopied documents to provide patients with copies of medical records.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
Education
High School Diploma -
Brookshire Academy
West Hills, CA12.2019
Medical Assistant
National Career College
Panorama City, CA12.2018
Skills
Bilingual (English/Spanish)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Reference
Violet Barron (Manager at CCCHC)
(805) 298-0856
Yuri Galindo (Supervisor at Veronica Abusleme, M.D.)
(818) 744-0683
Ana (Co-worker at Eisner Health)
(818) 389-6947
Timeline
Medical Assistant
Complete Care Community Healthcare
06.2022 - 07.2024
Medical Records Specialist
Eisner Health
08.2020 - 12.2020
Medical Front Office Receptionist
Veronica Abusleme,
12.2019 - 12.2021
High School Diploma -
Brookshire Academy
Medical Assistant
National Career College
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