Tatiana Flores
Medical Assistant
Sylmar,CA
Overview
5
5
years of professional experience
Work History
Medical Assistant
Complete Care Community Healthcare
Simi Valley, CA
06.2022 - 07.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained patient medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Front Office Receptionist
Veronica Abusleme,
Panorama City, CA
12.2019 - 12.2021
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
- Transcribed phone messages and relayed to appropriate personnel.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
Medical Records Specialist
Eisner Health
Sherman Oaks, CA
08.2020 - 12.2020
- Maintained patient records in compliance with security regulations.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient confidence by keeping patient records information confidential.
- Kept accurate log of requests for medical information and records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Provided outstanding customer service to patients requesting copies of their medical records or seeking assistance with related inquiries.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Managed electronic medical records for patients.
- Printed and photocopied documents to provide patients with copies of medical records.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
Education
High School Diploma -
Brookshire Academy
West Hills, CA12.2019
Medical Assistant
National Career College
Panorama City, CA12.2018
Skills
Bilingual (English/Spanish)
CPR Certified
Medical Terminology, ICD-10, CPT Coding
Proficient in Microsoft Word (54 WPM), Excel, and Adobe
Strong multitasking, leadership, and organizational skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Reference
Violet Barron (Manager at CCCHC)
(805) 298-0856
Yuri Galindo (Supervisor at Veronica Abusleme, M.D.)
(818) 744-0683
Ana (Co-worker at Eisner Health)
(818) 389-6947
Timeline
Medical Assistant
Complete Care Community Healthcare
06.2022 - 07.2024
Medical Records Specialist
Eisner Health
08.2020 - 12.2020
Medical Front Office Receptionist
Veronica Abusleme,
12.2019 - 12.2021
High School Diploma -
Brookshire Academy
Medical Assistant
National Career College