Tatiana Gomez
Las Vegas
Summary
An organized, devoted, & self-starter able to strategize and prioritize effectively to accomplish multiple tasks while remaining calm under pressure. Easily adaptable to changing priorities while maintaining a strong work ethic and positive attitude.
Overview
8
8
years of professional experience
Work History
Accounting Specialist I
Intermountain Health
02.2023 - Current
- Assist patients with billing inquiries including: account balances, payment plans, & insurance coverage
- Process patient payments over the phone & provide receipts/confirmations securely
- Resolve billing discrepancies by investigating & reconciling account records in a timely manner
- Assist with special projects including: monitoring & resolving credit balances for oncology patient accounts, manage self pay accounts including payment plans & follow ups, process patient refunds
Patient Service Representative
Intermountain Health
02.2021 - 02.2023
- Register, schedule, & reschedule patients for initial appointments & follow ups
- Screen incoming calls & re-route patients to correct department when necessary
- Advise & prepare patients prior to initial appointments, enter all their necessary information including insurance into our IDX system
- Address any personal inquiries, requests, & concerns to clinics & providers patients are established with
Hostess
Rao’s Caesar's Palace
01.2020 - 01.2021
- Greet guests immediately upon arrival & escort them to their assigned seating
- Answer incoming restaurant calls; provide appropriate service or transfer calls if needed
- Accept & organize reservations, special events & parties while accommodating to guest needs
- Communicate with other restaurant staff to ensure guest receives high quality service
Cabana Host
The LINQ Hotel
03.2018 - 10.2019
- Provided highest quality service for cabana guests
- Assisted guests with food & beverage needs in a timely manner
- Relayed orders to servers and bar by keying them into POS system
- Maintained cabanas clean during & after each party’s stay
Intern & Front Desk Receptionist
Deborah Lazarski’s Physical Therapy
08.2016 - 06.2017
- Greeted all incoming & departing patients; processed payment plans & copays
- Determined nature & purpose of each patient’s visit
- Scheduled appointments via phone, answered any questions patient provided
- Updated patient charts after every visit
Education
Bachelor of Science - Healthcare Management
Colorado Technical University
Colorado Springs, CO04-2026
High School Diploma -
Southeast Career Technical Academy
Las Vegas, NV06-2017
Skills
- Team Oriented & Driven
- Handling Pressure
- Detail-Oriented
- Coordinated
- Fast Adaptability
- Time Management
- Fluent English & Spanish
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Accounting Specialist I
Intermountain Health
02.2023 - Current
Patient Service Representative
Intermountain Health
02.2021 - 02.2023
Hostess
Rao’s Caesar's Palace
01.2020 - 01.2021
Cabana Host
The LINQ Hotel
03.2018 - 10.2019
Intern & Front Desk Receptionist
Deborah Lazarski’s Physical Therapy
08.2016 - 06.2017
Bachelor of Science - Healthcare Management
Colorado Technical University
High School Diploma -
Southeast Career Technical Academy
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