TATIANA GRAJALES
MBA
Charlotte,NC
Summary
Bilingual (Spanish), a motivated business professional results driven meeting expectations with quality, ability to translate business problems while maintaining high quality work of professionalism. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Quality Fax Reviewer and Benefit Verification Specialist
TalentBridgeUSA
Charlotte, NC
10.2022 - Current
- Reviewing patient insurance benefit options and validating prior authorization requirements
- Identifying alternate funding, financial assistance programs
- Coordinating with our client’s patient support services programs representatives
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy
- Stayed up-to-date on industry trends and best practices, incorporating relevant information into reviews as needed
Fitness Trainer and Fitness Instructor
Club Fitness
Charlotte, NC
05.2016 - 12.2023
- Remains current on certifications and new trends in the industry
- Documents all aspects of client programming
- Remains current on credentials and continuing education.
- Expanded clientele base through successful referrals from satisfied customers and targeted marketing efforts.
- Promoted a positive gym culture by modeling healthy behaviors, maintaining a professional demeanor, and fostering camaraderie among members and staff.
- Increased overall gym revenue with effective sales techniques for new membership sign-ups and upselling of personal training packages.
- Boosted client motivation through consistent encouragement, support, and progress tracking.
Mill Business Development Associate
LPL Financial
Fort Mill, SC
02.2022 - 05.2022
- Prospecting financial advisors to gauge create interest in meeting with LPL Recruiter
- Using independent judgement to qualify a lead, determine if the lead should be introduced to the pipeline by presenting to the regional director
- Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy.
- Supported continuous improvement initiatives by actively participating in team meetings, trainings, and workshops focused on enhancing reviewer skills and processes.
- Engaged with customers to build business relationships
- Contributed to annual sales targets by consistently meeting or exceeding individual performance goals across various territories
Education
MBA - Business Administration
01.2019 - 08.2020
Bachelor of Science - Health Administration
10.2016 - 08.2018
Certificate in Personal Trainer - Personal Training
01.2016 - 04.2016
Skills
SKILLS
TechnologyStrategic planning
Analysis & Evaluation
Processes and procedures
Client Relationships
Budgeting /Financial Planning
Reporting capabilities
Knowledgeable in Microsoft Office Suite Word, Excel, PowerPoint, Outlook
Knowledgeable in Microsoft Teams, Salesforce, Virtual Meetings, and Communication Platforms
Timeline
Quality Fax Reviewer and Benefit Verification Specialist - TalentBridgeUSA
10.2022 - Current
Mill Business Development Associate - LPL Financial
02.2022 - 05.2022
University of Phoenix - MBA, Business Administration
01.2019 - 08.2020
University of Phoenix, Sports Science Association - Bachelor of Science, Health Administration
10.2016 - 08.2018
Fitness Trainer and Fitness Instructor - Club Fitness
05.2016 - 12.2023
International Sports Science Association - Certificate in Personal Trainer, Personal Training
01.2016 - 04.2016