Tatiana Marquez
Paramount,CA
Summary
Dynamic professional with a proven track record in fast-paced office environments, excelling in schedule management, inquiry resolution, and exceptional customer service delivery. Strong organizational and interpersonal skills, combined with a solid understanding of office software and scheduling systems, drive efficient operations and enhance team collaboration. Eager to transition into a new field to fully utilize and further develop these abilities while fostering a positive workplace atmosphere. Recognized for reliability and a proactive approach, consistently contributing to team success in Data Entry.
Overview
3
3
years of professional experience
Work History
Front Office Receptionist
Healthy Smiles of Norwalk
06.2023 - Current
- Handled patient appointments, answered phones, organized files, & greeted patients, providing efficient support and fostering a welcoming environment.
- Experienced Dental Front Office Receptionist skilled in scheduling, insurance verification, billing, and patient support. Adept at managing front desk operations, maintaining records, and ensuring a smooth, welcoming experience for patients.
- Greeted and assisted patients, ensuring a welcoming environment at reception.
- Managed appointment scheduling, optimizing front office workflow and patient flow.
- Verified patient information and insurance details, maintaining accuracy in records.
- Handled multi-line phone system inquiries, providing timely responses to callers.
- Coordinated with dental staff to ensure seamless communication and patient care.
Registration Manager
Cal State Dog Supplies
05.2023 - 05.2023
- Oversaw all aspects of dog show registration, including processing entries, verifying eligibility, and maintaining accurate records to ensure seamless event participation.
- Communicated with participants, addressed inquiries, and coordinated with event organizers to streamline registration processes and enhance overall event efficiency.
- Managed registration processes to ensure accurate data entry and compliance with policies.
- Streamlined workflows to enhance operational efficiency and reduce processing time.
Education
Bachelor of Arts - Applied Psychology
MOUNT SAINT MARY'S UNIVERSITY
Los Angeles05-2029
High School Diploma -
ST. PIUS X - ST MATTHIAS ACADEMY
Downey05.2025
Skills
- Appointment scheduling
- Verbal and written communication
- Customer service
- Data entry
- Filing
- Problem-solving skills
- Time management
- Professional demeanor
- Organization skills
- Spreadsheet tracking
- Multi-line telephone skills
Timeline
Front Office Receptionist
Healthy Smiles of Norwalk
06.2023 - Current
Registration Manager
Cal State Dog Supplies
05.2023 - 05.2023
Bachelor of Arts - Applied Psychology
MOUNT SAINT MARY'S UNIVERSITY
High School Diploma -
ST. PIUS X - ST MATTHIAS ACADEMY