Tatiana Martinez
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Dariushnia & Dariushnia M.D.
12.2022 - Current
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Verified patient insurance coverage and collected required co-payments.
- Completed EKGs and other tests based on patient presentation in office.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
Cashier
Home Depot
02.2022 - 03.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Education
Medical Assistant Diploma -
Concorde Career College
02.2023
High School Diploma -
Magnolia High School
Anaheim, CA05.2020
Skills
- Understands Medical Procedures
- HIPAA Compliance
- Data Entry
- Medical Office Administration
- Appointment Setting
- Electronic Medical Records
- Fluent in Spanish
- ICD-10 Coding
- Vital Signs Monitoring
- Referral Coordination
Certification
Basic Life Support Certification
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Dariushnia & Dariushnia M.D.
12.2022 - Current
Cashier
Home Depot
02.2022 - 03.2023
Medical Assistant Diploma -
Concorde Career College
High School Diploma -
Magnolia High School
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