Brandy Thomas
Houston,TX
Overview
6
6
years of professional experience
Work History
Medical Assistant
Sugarlakes family practice
Sugar Land, Texas
09.2018 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Contacted medical facilities to schedule patients for admission.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Changed dressings on wounds to prevent infection and check for healing.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Processed orders for medical supplies and
- Supported administrative staff by processing payments.
- Assisted back office patient processes to reduce office wait times.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Positioned patients properly during examination or treatment for comfort and safety.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Handled general office duties to support administrative staff during peak hours.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Explained treatment procedures and physicians' instructions.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepared treatment rooms for patient examinations.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Incorporated outside records into charts and EHR.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized charts, documents and supplies to maintain team productivity.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Scheduled appointments for patients via phone and in person.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Registered new patients into practice management software program accurately entering demographic information.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Collected samples from patients for laboratory testing purposes.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Organized patient charts before each day's clinic sessions began.
- Inspected equipment to ensure proper working order prior to use on patients.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Administered medications under physician's supervision.
Education
GED -
Sharpstown High School
Houston, TXSkills
- Patient-focused care
- HIPAA Compliance
- Indirect Patient Care
- Patient Scheduling
- Procedure Assistance
- Medical Terminology
- Inventory Management
- Patient Flow Management
- Communicating with patient families
- Certified in Basic Life Support (BLS)
- Wound care specialist
- Reliable transportation
- Needs assessments
- Lab equipment setup
- Documentation expert
- Respiratory equipment training
- Direct Patient Care
- Understands medical procedures
- Chronic Disease Management
- Sterile technique
- Patient toileting
- Vital Sign Monitoring
- Understands mobility assistance needs
- Immunization Administration
- Pulmonary function tests (PFTs)
- First Aid
- Stocking supplies
- Medical Equipment Operation
- Clinical Documentation
- Professional Bedside Manner
- Maintaining confidentiality
- OB/GYN procedures
- Customer Relationship Management (CRM)
- Clinical applications
- Compassionate
- Inventory and supply management
- Patient-handling equipment
- Calm and level-headed under duress
- Medical terminology proficiency
- Medical Procedures
- Able to lift 30 pounds
- Human anatomy and physiology
- Vital sign monitors
- Proper sterilization techniques
- CPR
- Electrocardiography (EKG)
- Medical Transcription
- Patient Relations
- Medical terminology in English
- Patient Management
- Infection control procedures
- Family Education
- Wound care and irrigation
- Vital signs monitoring
- Quick problem solver
- Team management and supervision
- Equipment Sterilization
- EKG set up and monitoring
- Appointment Setting
- Sterilization techniques
- General housekeeping ability
- Valid Texas driver's license
- Preparing specimens and samples
- Restocking lab supplies
- Customer Service
- Respiratory equipment utilization
- Fluent in English
- Patient Feeding
- Complex Problem-Solving
Timeline
Medical Assistant
Sugarlakes family practice
09.2018 - Current
GED -
Sharpstown High School