Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experienced in concocting cocktails and other alcoholic beverages. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
10
10
years of professional experience
Work History
Bartender
Rock Bottom Brewery
Bethesda, MD
10.2023 - 04.2025
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Monitored bar inventory and promptly restocked low items before depletion.
Checked identification of guests to verify age requirements for alcohol purchase.
Administrative Coordinator
Dr. Jill Bruno Orthodontics
Chevy Chase, MD
06.2022 - 11.2023
Pleasantly welcomed visitors, answered phone calls, emails and maintained front reception desk.
Managed front desk operations including scheduling and confirming appointments.
Processed referrals to specialists when required by the Orthodontist.
Completed relevant insurance and other claim forms.
Maintained office supplies by checking inventory and ordering items.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Worked with finance department to file receipts and reimbursements.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Collected payments from patients in accordance with established policies and procedures.
Server
Mayahuel
Washington DC
01.2019 - 03.2020
Upsold additional products or services to clients when appropriate.
Provided excellent customer service to ensure satisfaction.
Ensured that each guest was served courteously, quickly, and efficiently.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills and calculate totals.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Followed health safety guidelines when preparing and serving food products.
Bartender
Momo Chicken and Grill
Bethesda, MD
08.2016 - 09.2018
Greeted customers and provided excellent customer service.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Maintained inventory of liquor, beer, wine, and other beverage items.
Processed payments accurately and efficiently with POS system.
Resolved customer complaints in a professional manner.
Performed opening and closing duties including restocking supplies.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Trained new employees on restaurant procedures and plating techniques.
Bartender
Cava Mezze
Washington DC
01.2015 - 09.2015
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Greeted guests, provided menus, answered questions and recommended specials to increase profit.
Responded efficiently to guest inquiries and complaints in a professional manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Followed health safety guidelines when preparing and serving food products.
Uphold high standards of sanitation in accordance with health department regulations.
Stayed informed about daily specials, new menu items, promotions.
Provided exceptional service to high volume of daily customers.
Brought wine selections to tables with appropriate glasses and poured for customers.