Achieved high levels of office organization through proficient clerical management. Enhanced customer satisfaction by delivering exemplary service. Drove administrative efficiency by optimizing office processes and support systems.
Overview
14
14
years of professional experience
Work History
Sales Operation
United Talent Agency
New York, NY
01.2017 - 08.2025
Booking Management: Enter and maintain accurate client bookings, ensuring compliance with GAAP standards.
Facilitated collaboration with agents and assistants to deliver comprehensive reporting on revenue collections and forecasts.
Process Improvement: Identify efficiencies in client booking, invoicing, and payment processing.
Financial Liaison: Resolve booking/payment details with internal teams and external partners.
Front Desk Manager/Assistant Training Director
TMPL Gym
03.2016 - 03.2017
Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, guest services, and telephone areas. Prepare monthly team schedules, and training for new hires.
Associate Director
FacultyRow LLC
02.2012 - 02.2014
Helped develop core strategy for Super Professors and America’s Top Faculty, implemented outreach campaigns to university directors nationwide, created focus groups and explored synergies for pilot with IBM, Conducted surveys of top academics across the nation on behalf of FacultyRow’s strategic partners.
Education
Bachelor Of Science - Advertising
The Art Institute of California-San Diego
San Diego
06.2007
Skills
Assisted in promoting products through effective public relations strategies Supported sales initiatives by utilizing strong communication skills Contributed to team efforts by leveraging proficiency in Microsoft Office applications and internet tools