Tatiana Powell
Graham,NC
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
1
1
Language
6
6
years of professional experience
Work History
Sales Associate
Aldi
Lancaster, CA
07.2024 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Walmart
Lancaster, CA
03.2022 - 03.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Front Desk Receptionist
Planet Fitness
El Paso, TX
06.2022 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Sales Associate
Target
Las Cruces, NM
08.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Guest Service Host
Applebee's Grill + Bar
Las Cruces, NM
09.2020 - 08.2021
- Assisted in training new team members, sharing best practices, and contributing to a cohesive work environment.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times for guests.
- Provided warm greetings upon guest arrival while efficiently handling check-ins according to hotel protocol.
- Handled telephone calls professionally, routing them appropriately or accurately taking messages as required.
Education
No Degree - Elementary Education
New Mexico State University
Las Cruces, NMPebble Hills Highschool
El Paso, TX05.2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Exceptional customer service
Languages
English
Timeline
Sales Associate
Aldi
07.2024 - Current
Front Desk Receptionist
Planet Fitness
06.2022 - 06.2023
Sales Associate
Walmart
03.2022 - 03.2024
Sales Associate
Target
08.2021 - 01.2022
Guest Service Host
Applebee's Grill + Bar
09.2020 - 08.2021
No Degree - Elementary Education
New Mexico State University
Pebble Hills Highschool