Tatiana Reyes
Beaverdam,VA
Summary
Dedicated professional with a proven track record at Cedar Fair Kings Dominion, excelling in data management and verbal communication. Expertise in maintaining records and enhancing customer satisfaction through exceptional service. Demonstrated ability to manage workforce efficiently, ensuring operational excellence and fostering positive guest experiences.
Overview
8
8
years of professional experience
Work History
Office Clerk
Cedar Fair Kings Dominion
01.2021 - 12.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Assisted with onboarding of new employees.
Ride Attendant
Cedar Fair Kings Dominion
01.2017 - 12.2021
- Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.
- Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
- Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
- Communicated effectively with fellow team members to maintain efficient ride operations during peak hours.
- Displayed strong communication skills when interacting with diverse groups of guests from different backgrounds and age groups.
Education
High School Diploma -
T.C Williams
Alexandria, VA06-2017
Skills
- Data entry
- Maintaining records
- Data management
- Verbal communication
- Workforce management
- Meeting planning
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Office Clerk
Cedar Fair Kings Dominion
01.2021 - 12.2024
Ride Attendant
Cedar Fair Kings Dominion
01.2017 - 12.2021
High School Diploma -
T.C Williams
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