Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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TA'TIANA TAWASHA

Oakland,USA

Summary

Dynamic Administrative Specialist with a proven track record at SEIU Local 1021, excelling in event coordination and member communication. Skilled in Microsoft Office Suite and adept at multitasking, I effectively managed logistics for union initiatives, enhancing member engagement and support. Recognized for exceptional judgment and decision-making in high-pressure environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Administrative Specialist

SEIU Local 1021
05.2025 - Current

Provided logistical support for union strikes, actions, member meetings, and training events.

Coordinated political and legislative support activities to enhance union initiatives.

Answered member inquiries regarding union contracts, benefits, and on-the-job rights.

Collaborated with staff to prepare materials and schedule meetings supporting members.

Participated in department meetings while assisting in agenda preparation.

Facilitated staff orientation on Local's administrative requirements, including activity and expense reports.

Conducted thorough research to assess reliability of diverse internal and external information.

Managed food orders and conference room reservations for staff gatherings.

  • Managed member communication through email and newsletters effectively.
  • Assisted in developing training materials for staff and members.
  • Served as a liaison between departments within the organization to ensure efficient communication between all parties involved in a project.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Monitored inventory levels of office supplies ensuring adequate stock is available at all times.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.

Care Manager

St. Juliana Homecare LLC
San Mateo, USA
02.2019 - 08.2021
  • Conducted comprehensive health assessments to evaluate medical, psychosocial, and functional needs of patients.
  • Developed training materials for new staff on care protocols.
  • Managed scheduling for caregivers and coordinated service delivery.
  • Provided crisis intervention services to clients when necessary.
  • Participated in team meetings with other staff members to discuss case management issues.
  • Facilitated the coordination of medical appointments and transportation for clients when needed.
  • Assisted clients in developing and achieving short-term and long-term goals.
  • Offered emotional support to help patients cope with stressors associated with their illness or disability.
  • Arranged referrals for additional services such as housing assistance or financial aid programs when needed.
  • Recruited, hired and trained new medical and facility staff.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Developed and implemented individualized, patient-centered care plans in collaboration with physicians and interdisciplinary teams.
  • Coordinated care across acute, post-acute, and outpatient settings to ensure service continuity.
  • Monitored patient progress and treatment adherence; modified care plans as clinically appropriate.
  • Educated patients and families on diagnoses, treatment plans, medications, and disease management strategies.
  • Ensured compliance with healthcare regulations, accreditation standards, and organizational policies.
  • Communicated compassionately with patients while maintaining professionalism in all interactions.

Facilities Coordinator

Beigene
, USA
10.2016 - 01.2019
  • Collaborate with Workplace Services Leadership, Building Management, Lobby Ambassador and Day Porter assuring health and safety standards are met and arranged for repairs when needed.
  • Managed decommissioning project to consolidate furniture, office supplies and equipment from two floors to one; collaborated with IT, building management, facilities, and external moving vendor for a successful move well within deadline.
  • Use company P-Card and assure consumables, first aid and office supplies are stocked; reconcile expenses in Concur monthly.
  • Currently trained as an Icertis Business Liaison to assist Basel Workplace Services Manager with contracts related to new global workspaces/real estate.
  • Served as the administrator for BeiGene's At-Home Covid19 test kit program for more than 2.5 yrs involving weekly order requisition launches for close to 200 participants.
  • Assist in the coordination of political and legislative support activities.
  • Answer member questions about union contracts, benefits, on-the-job rights and union participation.
  • Work with staff team to prepare materials and schedule meetings/calls to support the members.
  • When required, attend and participate in department meetings and assist in agenda preparation.
  • Assist in orienting staff understanding of and compliance with the Local's administrative requirements such as Activity reports and expense report filling.
  • Ability to locate, retrieve, cross- reference, and assess reliability of a wide variety of information both internally and externally.
  • Approach work with effective organizational skills and attention to detail to meet multiple, often quickly moving deadlines.
  • Place food orders daily for staff meetings and events.
  • Reserve conference rooms for staff gatherings.
  • USA

Day Shift Supervisor- Concierge

Universal Protective Services
, USA
06.2013 - 09.2016
  • Drafted tenant legal license agreements for use of training center and tenant lounge area for private meetings, gatherings and building events.
  • Built client partnerships with nearby restaurants, hotels, and transportation establishments.
  • Identified issues, analyzed information, and provided solutions.
  • Exceeded goals through efficient task prioritization and provided excellent work ethic.
  • Awarded for Outstanding Customer Service by building management office.
  • Providing top tier, customer service.
  • Responsible for training officers on site rules, creating maps and site directories for employees and visitors.
  • Answering/transferring incoming calls on heavy call volume.
  • Issuing badges to appropriate individuals and ensuring all guests check-in in/out accordingly.
  • Logging all issued/returned badges.
  • Setting up access for employees and ensuring badges are issued to appropriate individuals.
  • Create, maintain and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Created a daily parking audit for VP reserved parking spaces.

Lead Day Officer

G4S Secure Solutions
, USA
06.2008 - 06.2013
  • Created schedules, conducted weekly meetings to ensure client satisfaction.
  • Entrusted with securing sensitive taxpayer's information, while enforcing rules and regulations stipulated by the IRS.
  • Responsible for keeping labor costs down while effectively scheduling flex officers when needed.
  • Monitored Closed Circuit Television of a total of 157 cameras.
  • Investigate and prepare reports on incidents, accidents, and suspicious activity.
  • Performed playback on critical events.
  • Observed all incoming and outgoing traffic.
  • Managed up to 7 officers daily.
  • Obtained Critical Facility Officer Certification, CPR and First Aid Certification.

Education

High School Diploma -

Encinal High School
Alameda, CA
06.2006

Skills

  • Microsoft Office Suite
  • Zoom and videoconferencing
  • ADP and Concur
  • Financial management
  • Judgment and decision-making
  • Vendor relationship management
  • Internal applications
  • Multitasking and prioritization
  • Event planning and coordination
  • Customer relations and support
  • Proofreading and editing
  • Verbal communication skills
  • Report preparation and documentation
  • Meeting planning and scheduling
  • Order processing and billing oversight
  • Calendar management and scheduling appointments
  • Expense reporting and data entry
  • Office record management and administration
  • Inventory systems management
  • Confidentiality and data protection strategies

Certification

  • Obtained Critical Facility Officer Certification
  • CPR and First Aid Certification

References

Available upon request

Timeline

Administrative Specialist

SEIU Local 1021
05.2025 - Current

Care Manager

St. Juliana Homecare LLC
02.2019 - 08.2021

Facilities Coordinator

Beigene
10.2016 - 01.2019

Day Shift Supervisor- Concierge

Universal Protective Services
06.2013 - 09.2016

Lead Day Officer

G4S Secure Solutions
06.2008 - 06.2013

High School Diploma -

Encinal High School
TA'TIANA TAWASHA