Tatiana Torres
Newark,NJ
Summary
Meticulous Intentional critical thinker and team collaborator that consistently brings fresh perspective to the table. I readily adapt to change bringing solid expertise in handling correspondence and managing deliveries. I am highly dependable, create innovative solutions and have a strong track record of creating high performing teams that build long -lasting client relationships.
Overview
5
5
years of professional experience
Work History
Process Assistant
Amazon
Cranbury, NJ
03.2020 - Current
- Oversaw 125+ in personal career and performance development increasing productivity and morale by 15% over a 3 month period.
- Collaborated with stakeholders to define business requirements for new processes or improvements to existing ones.
- Identified potential risks and areas of improvement associated with proposed changes or implementations to optimize processes increasing department revenue by 7% over a 3 month period.
- Developed process upgrades to improve production rates and reduce costs.
Food and Beverage Manager
Greenbrier Resort
White Sulphur Springs, WV
01.2019 - 03.2020
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Created monthly financial reports to analyze sales trends, labor costs and other expenses related to the food and beverage department.
- Monitored employee performance by providing constructive feedback as needed during shift changes or at end of shift reviews.
- Conducted weekly meetings with staff members to discuss performance goals and areas needing improvement.
Education
Bachelor of Arts - Hospitality / Food Service Management
Johnson & Wales University - Charlotte
Charlotte, NC05-2015
Skills
- Scheduling Coordination
- Stakeholder Communication
- Management Support
- Workflow Management
- Trend Tracking
- Cross-Functional Collaboration
- Inventory Management
- Workflow Optimization
- Quality Assurance
- Accuracy and Precision
- Deadline-Oriented
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Process Assistant
Amazon
03.2020 - Current
Food and Beverage Manager
Greenbrier Resort
01.2019 - 03.2020
Bachelor of Arts - Hospitality / Food Service Management
Johnson & Wales University - Charlotte