Tatiana Uklist

At Bugcrowd, I lead the onsite testing and special engagements program, enabling high impact security testing on enterprise and strategic customers.

• Cultivate and foster community of niche testers to enable successful testing
• Lead end-to-end execution, including scoping, of 8+ high value onsite engagements, resulting in an average of $750k in bounties paid out to security researchers per event
• Worked cross-functionally with sales enablement and operations teams to define and document best practices for selling onsite testing engagements, aligning sales efforts with program capability and capacity
• Moderate slack communities and develop swag and recognitions for onsite testing events

As a Hacker Success Manager, I was responsible for community engagement of our top performers as well as serving as the data subject matter expert for business function.

• Develop and maintain milestone incentive program that helped increase hacker satisfaction score by 20 points (64 to 84)
• Partnered with Solutions Architecture team to design and execute strategic re-engagement campaign for top security researchers resulting in over $500k to security researchers from $1,000 incentive budget
• Develop and maintain custom dashboards and data tools that lead to an increate in productivity by cutting time spent on manual tasks by 12%
• Logistics and engagement lead for onsite testing engagements

As a Project Coordinator, I was focused on supporting projects and programs that ensured the long term engagement and health of the hacker community.

• Work with escalations manager to develop reinstatement matrix to ensure there is a framework for reinstating hackers after an incident has occurred
• Logistics and communication coordination for onsite and special engagements
• Served as interim Jira queue manager for operations team cleaning up ticketing backlogs and ensuring all new issues were progressing within agreed upon SLA
• Slack community management

As a Program Coordinator, I'm responsible for supporting our Chief Program and Development Officers in ensuring all programs were supported and were executed successfully.

• Developed and maintained program schedule, ensuring all strategic engagement goals were met
• Serve as technical lead for programs responsible for A/V, production, and landing page development
• Moderated in person and live-streamed Q&A between various subject matter experts and community members
• Developed programs best practices documentation including troubleshooting for any tech malfunctions

At Cornell Hillel, I'm responsible for all aspects of student engagements through our programs focused on international internships, service trips and Greek life engagements.

• Owned end-to-end financial oversight of over $500k in grant funding, from budgeting and planning to reconciliation and reporting
• Developed and maintained custom Salesforce reports and dashboards to support development and leadership visibility
• Increased student community engagement, specifically the Greek life community, by 13%
• Developed and supported micro community run programs during Covid that has continued to present day