Tatiana von Wieser
Henderson,Nevada
Summary
Experienced Banquet Server always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers. Highly motivated server with 6 years of experience serving food to Convention customers. Upbeat and friendly when greeting, serving and fulfilling requests of individuals. Speedy multi-tasker when serving many people at once.
Overview
5
5
years of professional experience
Work History
Banquet Server
Wynn Resorts
12.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
Banquet Server
The Venetian
09.2022 - Current
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Banquet Server
MGM Resorts
04.2021 - Current
- Worked with banquet manager to coordinate event set up and schedule.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Banquet Server
Mandalay
12.2018 - Current
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
- Developed strong rapport with repeat customers, leading to increased loyalty and return business for the venue''s banquet services.
Education
College of Southern Nevada Business And Art
01.2024
Skills
- Works well under pressure
- Exceptional interpersonal skills
- Master of sales techniques
- Nevada Food Handler/TAM card/Sheriffs Card
- Guest Relations
- Guest Needs Analysis
- Arranging Banquet Hall
- Impression Management
- Fluent in French
- Time Management
- Service Prioritization
- Performance Improvement
- Hospitality Service Expertise
Timeline
Banquet Server
Wynn Resorts
12.2023 - Current
Banquet Server
The Venetian
09.2022 - Current
Banquet Server
MGM Resorts
04.2021 - Current
Banquet Server
Mandalay
12.2018 - Current
College of Southern Nevada Business And Art
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