Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiana Warne

Seattle,WA

Summary

A self-starter, currently employed as Flight Attendant and previously, a seasoned service industry employee with over 20 years of experience in reception, waitstaff and barista roles. Excels in customer service, problem solving, working in a fast-paced and demanding environment. Enjoys interacting with people, as well as detailed tasks that contribute to team goals.

Overview

16
16
years of professional experience

Work History

Flight Attendant

Skywest Airlines
06.2022 - Current
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance. ERJ and CRJ.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

Barista

Red Arrow Coffee
04.2021 - 06.2022
  • Maintain quality of both service and product while performing multiple duties not limited to serving customers at a fast pace
  • Responsible for opening and closing café for business.

Dental Assistant

U Village Endodontics
03.2019 - 05.2021
  • Check vitals upon patient arrival, record and update medical and dental histories of patients prior to procedures
  • Produce X-ray images and CBCT scans of patients mouths while following safety procedures
  • Prepare patients, sterilize and disinfect instruments, set up instrument trays and prepare materials for treatment



Server

Portage Bay Cafe
09.2014 - 03.2020
  • Positive team player in a high-volume destination breakfast spot, providing an optimal guest experience.
  • Adhered to safety, sanitation and food handling guidelines and regulations
  • Memorized menu and limited offerings, prepared to answer questions about dietary restrictions and nutrition information.

Receptionist

Ballard Health Center
07.2013 - 02.2019
  • Managed massage therapists' schedules, as well as client appointments through Salon Iris
  • Maintained a quaint, clean and friendly spa environment while warmly assisting with check in and check out
  • Accurately managed patient and insurance payments and other record keeping.

Server

Tutta Bella Neapolitan Pizzeria
07.2012 - 09.2014
  • Managed orders and payments in the ALOHA POS system
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Steward

Cruise West
04.2007 - 09.2009
  • Hosted guests and contributed to amusement and safety of passengers over seven-day cruises to Alaska
  • Team player in loading luggage, supplies and other “stores” needed on the vessel
  • Trained in basic motor vessel emergency protocols.

Education

Associates degree - General Studies

Green River College

Transfer - General Studies

North Seattle College

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Bellevue College, ray Technology prerequisites

Skills

  • Superior customer service
  • Serving experience at multiple locations
  • Warm, adaptive and sincere
  • Adept at operating Salon Iris (salon management software) and TOAST POS system
  • Self-starter, organized and reliable
  • Prioritizes tasks well
  • Quick learner
  • Calm under pressure
  • Works well with a team

Timeline

Flight Attendant

Skywest Airlines
06.2022 - Current

Barista

Red Arrow Coffee
04.2021 - 06.2022

Dental Assistant

U Village Endodontics
03.2019 - 05.2021

Server

Portage Bay Cafe
09.2014 - 03.2020

Receptionist

Ballard Health Center
07.2013 - 02.2019

Server

Tutta Bella Neapolitan Pizzeria
07.2012 - 09.2014

Steward

Cruise West
04.2007 - 09.2009

Associates degree - General Studies

Green River College

Transfer - General Studies

North Seattle College

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Bellevue College, ray Technology prerequisites

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Tatiana Warne