Tatiana A. Roberts
Vinton,VA
Summary
Knowledgeable Sales Professional with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.
Overview
9
9
years of professional experience
Work History
Life and Health Insurance Agent
Independent Agent
06.2024 - Current
- Emphasized long-term planning strategies when presenting policy options, resulting in higher lifetime value per client relationship.
- Implemented innovative sales techniques that allowed for the successful closing of challenging cases.
- Secured a diverse range of insurance options, offering clients flexibility in choosing plans that best suited their budgets.
- Streamlined the application process for clients, resulting in faster approvals and fewer errors.
- Conducted regular follow-ups with clients to keep them informed of any pertinent updates or changes to their policies.
Sales Consultant
Magic City Ford Lincoln
05.2017 - 05.2024
- Proven ability to learn quickly and adapt to new situations.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Arranged special orders for customers by documenting preferences, researching other dealers, and delivering 100% on all expectations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
Product Specialist
Duncan Acura Audi
05.2016 - 05.2017
- Researched product's technical specifications and accurately communicated information.
- Educated customers on promotions to enhance sales.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Science - Marketing
Wilmington University
New Castle, DE12.2015
Marketing
Roanoke College
Salem, VAAssociate of Applied Science - Business Administration Management And Marketing
Cumberland County College
Vineland, NJ12.2011
Skills
- Time management
- Prospect qualification
- Objection handling
- Sales funnel management
- Product and service knowledge
- Demonstrations
- Referral Generation
- Cold-calling
- CRM proficiency
- Competitor research
Timeline
Life and Health Insurance Agent
Independent Agent
06.2024 - Current
Sales Consultant
Magic City Ford Lincoln
05.2017 - 05.2024
Product Specialist
Duncan Acura Audi
05.2016 - 05.2017
Bachelor of Science - Marketing
Wilmington University
Marketing
Roanoke College
Associate of Applied Science - Business Administration Management And Marketing
Cumberland County College
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