Tatiana Rivas
Lodi,CA
Summary
Ambitious entrepreneur Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Human Resource Specialist
United States Army
Concord, CA
01.2015 - Current
- Enter personnel information into central database.
- Accurately prepare government compliance reports and proposal requests for soldiers.
- Review paperwork for accuracy and completeness by verifying, collecting and correcting additional data.
- Communicate urgent orders and directions effectively, managing teams of approximately 20 personnel.
- Maintain 100% accountability of all assigned equipment worth more than $1 million.
- Security Clearance
Account Resolution Specialist
Performant Recovery Inc
Lathrop, CA
05.2018 - 10.2018
- Assessed individual situations and developed an effective and appropriate solution to resolve accounts in a timely manner.
- Coordinated and negotiated payment arrangements with tax payers.
- Completed data entry of payments, calculating quota and commision while maintaining tracking systems.
- Efficiently skiptraced using account leads to contact tax payer.
Event Manager
Impact International
Pleasanton, CA
01.2017 - 01.2018
- Created fundraising strategies tied to the mission, programs, and goals.
- Cultivated relationships with leaders in the community, businesses and local citizens in an effort to draw attention and add new donors and volunteers.
- Coordinated schedules and timelines for all events.
- Supervised and mentored team members as an asset to the management team.
- Managed event logistics and operations, including support staff, vendor services and volunteers.
Production Line Worker
Tesla Motors
Fremont, CA
01.2016 - 01.2017
- Disassembled, reassembled and corrected changeover on the battery pack line.
- Recognized and reported defective material and equipment to shift supervisor.
- Tested electrical controls and components on the line.
- Planned and paced work efficiently in order to meet daily and weekly production goals.
- Learned 8 different stations within the battery pack line.
- Maintained stations clean and well organized.
Sales Associate
ALDO Outlet
Livermore, CA
01.2016 - 01.2016
- Placed special merchandise orders for customers.
- Greeted customers in a timely fashion, while quickly determining their needs.
- Recommended customers purchase shoe-care, meeting sales quota for the day.
- Answered customer questions about product availability.
- Accurately logged all daily shipping and received orders.
Senior Marketing Director Assistant
Transamerica Pyramid
San Francisco, CA
01.2016 - 01.2016
- Entered personnel and subcontractor data into central database.
- Studied COBRA, disability and FMLA regulations to determine what policy the client qualified for.
- Assisted management staff in annual year-end processes and data audits.
- Made phone calls on behalf of insurance agent to schedule appointments with clients.
- Developed outgoing correspondence for agent through email and fax.
Sonic Car Hop
Sonic Drive-In
Tracy, CA
01.2015 - 10.2015
- Handled currency and credit transactions quickly and accurately.
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
- Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
- Prepped items for later use to save staff time during busy hours.
- Held accountable for opening and closing procedures, ensuring it was done properly.
Education
High School Diploma -
Merrill F. West High School
Tracy 2015
Skills
- Networking
- Multitasking
- Excellent communication skills
- Bilingual - Spanish (Speak, Read, Write)
- Fast Learner
- Improvisor/ Pro-active
- Great Customer Service
- Passionate about helping people and problem solving
- Team player/ Motivator
- Positive attitude
- Patient
Timeline
Account Resolution Specialist
Performant Recovery Inc
05.2018 - 10.2018
Event Manager
Impact International
01.2017 - 01.2018
Production Line Worker
Tesla Motors
01.2016 - 01.2017
Sales Associate
ALDO Outlet
01.2016 - 01.2016
Senior Marketing Director Assistant
Transamerica Pyramid
01.2016 - 01.2016
Human Resource Specialist
United States Army
01.2015 - Current
Sonic Car Hop
Sonic Drive-In
01.2015 - 10.2015
High School Diploma -
Merrill F. West High School
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