Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiana S Baird

Fleming Island,FL

Summary

Seasoned professional in restaurant serving with hands-on experience in fast-paced food service environments. Familiarity with various cuisines and adept at providing top-notch customer service. Strong multitasking skills, ability to handle high volume orders and maintain friendly interactions. Previous work has notably improved dining experiences, contributing positively to overall restaurant reputation.

I’m fluent in both English and Spanish.

Overview

18
18
years of professional experience

Work History

Restaurant Food Server

IHOP
North Miami Beach, FL
03.2024 - 08.2024
  • Greeted customers and provided them with menus.
  • Took orders for food and beverages, accurately recorded them, and relayed to kitchen staff.
  • Suggested menu items to customers based on their preferences.

FOH Team Member

Chick-fil-A
North Miami Beach, FL
02.2024 - 08.2024
  • Greeted customers and answered questions related to products and services.
  • Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
  • Communicated effectively with other team members to ensure smooth operation of restaurant activities.

Customer Service Representative

No Limits Auto Repairs
North Miami Beach, Florida
10.2018 - 06.2021
  • Answered customer inquiries and provided accurate information regarding products and services for automotive repair industry.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Make Invoices for customers and organizing office financials, paying invoices to parts suppliers.

Server

Tony Roma's Restaurant
North Miami Beach, FL
04.2006 - 06.2010
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Conducted hands-on workshops to demonstrate server features and functions to trainees.
  • As a server trainer I had the opportunity to do Restaurant openings in Ecuador and Curaçao.

Education

High School Diploma -

Miami Beach High School
Miami Beach, FL
05-2010

Skills

  • Food Preparation
  • Reservation Management
  • Menu knowledge
  • Handling Complaints
  • Clear Communication
  • Strong Work Ethic
  • Invoice Processing

Timeline

Restaurant Food Server

IHOP
03.2024 - 08.2024

FOH Team Member

Chick-fil-A
02.2024 - 08.2024

Customer Service Representative

No Limits Auto Repairs
10.2018 - 06.2021

Server

Tony Roma's Restaurant
04.2006 - 06.2010

High School Diploma -

Miami Beach High School
Tatiana S Baird