Tatianna Ferguson
Washington,District of Columbia
Summary
Dynamic professional with a proven track record at DaVita, adept in vital signs monitoring and fostering strong relationships. Skilled in navigating complex situations with critical thinking and active listening, ensuring high standards of patient care and operational efficiency. Demonstrates exceptional problem resolution abilities, contributing to team success and customer satisfaction.
Professional and experienced mail delivery specialist, prepared for delivering mail and packages efficiently. Strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in route navigation, customer service, and time management. Valued for consistent performance and positive attitude in dynamic environments.
Overview
12
12
years of professional experience
Work History
City Carrier Assistant
United States Postal Service, USPS
06.2023 - 10.2024
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Recording shipping information for [Type] packages, materials, or internal correspondence.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
Patient Care Technician
DaVita
07.2018 - 12.2021
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Monitored patient vital signs, lab results and other indicators of health.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Reduced infection risk by strictly adhering to all infection control protocols and properly disposing of biohazard materials.
- Maintained accurate patient charts and medical records.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
Cashier
Panera Bread
11.2012 - 12.2015
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Roosevelt STAY HS
Washington, DC07-2018
Skills
- Issue reporting
- Truck loading
- Vehicle maintenance
- Relationships and rapport
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- CPR certification
- Patient observation
- Vital signs monitoring
- Infection control standards
Timeline
City Carrier Assistant
United States Postal Service, USPS
06.2023 - 10.2024
Patient Care Technician
DaVita
07.2018 - 12.2021
Cashier
Panera Bread
11.2012 - 12.2015
High School Diploma -
Roosevelt STAY HS
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