Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatianna Hosey

Las Vegas,NV

Summary

Authorized to work in the US for any employer Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

3
3
years of professional experience

Work History

Office Manager

O'Shell LLC
05.2020 - 12.2022
  • Responsibilities generally include duties like greeting visitors, managing office supplies, overseeing other administrative staff, owning budgets, and supporting staff with administrative tasks like scheduling meetings.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • "Updated reports, managed accounts, and generated reports for company database."
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • 'Reported to senior management on organizational performance and progress toward goals.'

Assistant Manager

Charleys Philly Steaks
04.2022 - 08.2022
  • Is responsible for managing day-to-day shift operations of restaurant, including supervision of team members. In addition, Assistant Manager assists Store Manager in taking inventory, ordering food and supplies, managing costs and delivering store performance that executes Charley's Fast, Friendly, Clean standards
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Assistant Manager reports to Store Manager and District Manager
  • Adjust daily schedule for shift personnel to ensure optimal efficiency
  • Train and evaluate employees
  • Track monthly results and trends for business forecasting
  • Resolve escalated customer complaints
  • Oversaw day to day store operations
  • Opened and closed store
  • Counted cash drawers and coordinated change orders for employees
  • Answered questions from customer, client and guests over phone, email, and in person
  • Served as Assistant Manager for month
  • Managed store inventory
  • Coordinated schedules and assigned team members' and employees' shifts
  • Counseled, mentored and disciplined staff

Cashier/Customer Service

luckhoff bakery
02.2022 - 07.2022
  • Responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions
  • While also handling making customers know what they're buying regarding ingredients and making sure prices on desserts are correct, or changing pricing if needed
  • Helping baker in the kitchen with certain pastry.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Redeemed coupons to discount purchases.
  • Maintained accurate records of customer transactions for reporting purposes.
  • Utilized various software applications to process customer orders.
  • Lifted up to 65 pounds at once and used forklift to move heavier loads

Education

No Degree - Accounting Technology And Bookkeeping

James Madison High School
Atlanta, GA
08.2021

No Degree - Personal Finances

James Madison High School
Atlanta, GA
06.2021

High School Diploma -

James Madison High School
Atlanta, GA
11.2020

Skills

  • Customer service
  • Office Management
  • Accounts Payable
  • Management
  • Food Service
  • Financial Management and Reporting
  • Written Communication
  • Leadership and Change Management
  • Bookkeeping
  • Financial Report Writing
  • Accounts Receivable
  • Personal Assistant Experience
  • Calculating Deductions
  • Research and Analysis
  • Administrative Oversight

Timeline

Assistant Manager

Charleys Philly Steaks
04.2022 - 08.2022

Cashier/Customer Service

luckhoff bakery
02.2022 - 07.2022

Office Manager

O'Shell LLC
05.2020 - 12.2022

No Degree - Accounting Technology And Bookkeeping

James Madison High School

No Degree - Personal Finances

James Madison High School

High School Diploma -

James Madison High School

Similar Profiles

CREATE PROFILE
Tatianna Hosey