Tatianna Randle
Houston,TX
Summary
Dedicated Medical Assistant with extensive experience at Eskenazi Hospital, excelling in patient care coordination and clinical documentation. Skilled in phlebotomy and maintaining HIPAA compliance, I foster trust through compassionate interactions and efficient appointment management, contributing to improved patient outcomes and satisfaction in a fast-paced healthcare environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Eskenazi Hospital
Indianapolis, IN
05.2023 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Medical Assistant
IU Methodist Hospital
Lafayette, IN
04.2022 - 05.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Patient Care Resident
In Home Care Services
Chicago, IL
04.2018 - 09.2021
- Collaborated with interdisciplinary teams to develop comprehensive care strategies for residents.
- Enhanced patient care by implementing individualized treatment plans and monitoring progress.
- Developed rapport with residents and families, ensuring open communication and trust.
- Ensured compliance with state regulations by maintaining accurate documentation of resident information and services provided.
- Improved resident satisfaction by addressing concerns promptly and providing compassionate care.
Cashier
Walmart
Chicago, IL
02.2016 - 03.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Medical Assistant - Medical Assistant
South College
Knoxville, TN07.2022
High School Diploma -
Penn Foster Career School
Scranton, PA08.2021
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Medical records management
- Patient care coordination
- Patient flow management
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Complex Problem-solving
- Fluent in languages
- Trustworthy companion
- Adaptable
- Patient relations
- Patient management
- Inventory and supply management
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
- Professional bedside manner
- Medical billing and coding
- Monitoring patient progress
- Diagnostic procedures
- Emergency response preparedness
- Healthcare software proficiency
- Indirect patient care
- Reliable transportation
- Conflict resolution
- Companionship and emotional support
- Medical equipment operation
- Family education
- Patient bathing
- Antigen testing
- Needs assessments
Accomplishments
Completed introduction to healthcare course work class in high school, dean’s list in college during my medical assistant training obtained my medical assistant certification through NCCT and In between time obtaining to certificate for business management.
Certification
Medical Assistant Certification NCCT, CPR/BLS
Business management
Currently Obtaining This.
Timeline
Medical Assistant
Eskenazi Hospital
05.2023 - 02.2025
Medical Assistant
IU Methodist Hospital
04.2022 - 05.2023
Patient Care Resident
In Home Care Services
04.2018 - 09.2021
Cashier
Walmart
02.2016 - 03.2018
Medical Assistant - Medical Assistant
South College
High School Diploma -
Penn Foster Career School