Tatiyana Edwards
Milwaukee,WI
Summary
Dynamic and detail-oriented Receptionist with proven expertise at Mindstar Counseling, excelling in client relations and data management. Adept at maintaining confidentiality and optimizing appointment scheduling, I leverage strong organizational skills and effective communication to enhance service delivery and streamline office operations. Committed to fostering a professional and welcoming environment.
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Mindstar Counseling
Wauwatosa, WI
09.2024 - Current
- Managed front desk operations to ensure seamless patient check-in and appointment scheduling.
- Maintained confidentiality of client records while adhering to HIPAA regulations.
- Coordinated communication between clients and counseling staff to enhance service delivery.
- Utilized electronic health record (EHR) systems for accurate documentation and data management.
- Assisted in managing office supplies and inventory, promoting efficient workplace functionality.
- Responded promptly to client inquiries via phone and in-person, fostering positive first impressions.
- Supported administrative tasks such as filing, scanning, and data entry to streamline office processes.
- Scheduled and confirmed appointments, optimizing counselors' time management and client flow.
Education
High School Diploma -
Greendale Highschool
Greendale, WI06.2026
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
Certification
- CNA - Certified Nurse Assistant
Languages
American Sign Language
Professional Working
Timeline
Receptionist
Mindstar Counseling
09.2024 - Current
High School Diploma -
Greendale Highschool