Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatiyanna Robinson

Missouri City,TX

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Sales Associate

Victoria's Secret & PINK
06.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Cashier

SUBWAY®Restaurants
08.2021 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Education

Ross Shaw Sterling Aviation HS
Houston, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Exceptional customer service
  • Relationship building
  • Cash handling
  • Verbal/written communication
  • Cash register operation
  • Conflict resolution
  • Product sales
  • Sales expertise
  • Store opening and closing
  • Professional demeanor

Timeline

Cashier

SUBWAY®Restaurants
08.2021 - 09.2022

Sales Associate

Victoria's Secret & PINK
06.2021 - Current

Ross Shaw Sterling Aviation HS