Tatum Hebert
Lumberton,TX
Summary
Dynamic Consumer Loan Officer at Neches Federal Credit Union with expertise in risk evaluation and credit analysis. Proven track record of enhancing member satisfaction through exceptional service and relationship building. Skilled in loan origination and documentation review, consistently driving repeat business and referrals while ensuring compliance with regulations.
Overview
5
5
years of professional experience
Work History
Consumer Loan Officer
Neches Federal Credit Union
10.2020 - Current
- Assisted members in selecting appropriate loan products based on their financial needs and goals.
- Reviewed credit reports thoroughly before making lending decisions, ensuring that all relevant information was considered when assessing risk levels associated with a specific borrower profile.
- Maintained compliance with federal regulations, ensuring proper documentation and adherence to guidelines throughout the loan process.
- Increased member satisfaction levels through prompt, accurate, and friendly service in the loan process.
- Continuously updated knowledge on lending regulations, industry trends, and best practices to maintain a high level of expertise in the field.
- Participated in community events as a bank representative to build brand awareness and establish connections with potential clients.
- Collaborated with underwriters to expedite approvals for qualified applicants, increasing efficiency of the approval process.
- Developed strong relationships with members, resulting in increased repeat business and referrals.
- Collaborated with other departments to promptly process loan applications.
- Submitted loan applications to underwriter for verification and recommendations.
- Identified opportunities to cross-sell and upsell loan products to members.
- Developed strong relationships with members through high levels of signature service.
Education
Associate of Applied Business - Business
Lamar Institute of Technology
Beaumont, TX12-2019
Skills
- Risk evaluation
- Documentation review
- Credit analysis
- Loan origination
- Credit scoring
- Team player
- Loan servicing
- Relationship building and management
- Microsoft office
- Effective communication
Timeline
Consumer Loan Officer
Neches Federal Credit Union
10.2020 - Current
Associate of Applied Business - Business
Lamar Institute of Technology
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