Tatum Johnson
Flowery Branch,GA
Summary
A newly NHA certified Phlebotomy Technician seeking an entry level position as a phlebotomist. A good attitude and passion driven. Passionate about attaining knowledge and skills. Quick learner, efficient, and adaptable to any work environment. A natural at helping others and being part of a team. Ready to make a positive difference as a phlebotomist in any healthcare setting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
Crumbl
Flowery Branch, GA
09.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Documented temperature logs daily.
- Worked with raw ingredients to make cookie dough and other desserts with industrial mixers daily. Also baked cookies using industrial ovens.
- Ensured compliance with food safety protocols.
Production Associate
Amazing Organics
Buford, GA
07.2023 - 11.2023
- Don PPE before entering production room. (Gown, mask, shoe covers, and gloves)
- Monitor and control machines while in production.
- Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
- Checked and wrapped items, placed in boxes and labeled boxes for shipping.
- Inspected products and machines to maintain quality and efficiency.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Followed safety procedures and guidelines to maintain safe working environments.
- Prepared materials for assembly work to keep workflows running smoothly.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
Production Associate
Mincey Marble
Gainesville, GA
02.2023 - 07.2023
- Performed tasks efficiently in high-pressure/fast paced production line environments.
- Ensured cleanliness of molds on assembly line.
- Utilized and handled cleaning chemicals
- Utilized hand tools for efficient mold cleaning.
- Maintained work area standards by performing routine sweeping.
Shift Lead
Little Caesars Pizza
Oakwood, GA
09.2022 - 02.2023
- Oversaw shift operations and guided staff.
- Welcomed customers and received orders.
- Handled daily cash operations.
- Handled incoming phone orders efficiently.
- Make and prepare food
- Handled end-of-day register counts and safe transactions.
- Monitored inventory levels to ensure adequate stock.
- Completed all required end-of-day procedures.
- Monitor food temperatures consistently.
Student Assistant
University of North Georgia
Oakwood, GA
08.2021 - 12.2021
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Answering and managing incoming and outgoing calls.
- Managed incoming mail and packages
- Frequently used word processing, spreadsheet, database, and presentation software
- Maintained a clean reception area
Volunteer
Gwinnett County Library
Dacula, GA
08.2019 - 12.2019
- Welcomed and assisted library patrons.
- Responded to incoming calls promptly.
- Maintain organized and clean shelving.
- Sort and file cards
- Assist at circulation desk with checking in/out materials
- Organized and reshelved returned items.
- Shelf reading(Adopt-A-Shelf/Adopt-A-Range)
- Assist customers using computers and other technology
Education
Phlebotomy Technician Program
Medical Institute of Northeast Georgia
Braselton, GA02.2025
Gainesville High School
Gainesville, GA05.2021
Skills
- Venipuncture(hard/multi-use needle and butterfly)
- Capillary puncture
- Knowledge of medical terminology and anatomy
- Strong attention to detail
- Customer service focused
- Leadership
- Teamwork and collaboration
- Quick learner
- Efficient
Certification
NHA Phlebotomy Technician certification
Food Handler certification
Timeline
Shift Lead
Crumbl
09.2024 - Current
Production Associate
Amazing Organics
07.2023 - 11.2023
Production Associate
Mincey Marble
02.2023 - 07.2023
Shift Lead
Little Caesars Pizza
09.2022 - 02.2023
Student Assistant
University of North Georgia
08.2021 - 12.2021
Volunteer
Gwinnett County Library
08.2019 - 12.2019
Phlebotomy Technician Program
Medical Institute of Northeast Georgia
Gainesville High School