Friendly and detail-oriented professional with a proven record of delivering exceptional customer service in the food industry, eagerly seeking to transition into an administrative role.
Overview
6
6
years of professional experience
Work History
Bartender/Line Cook
Hops On The Hill
06.2021 - Current
Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries
Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Cake Decorator
Wagner's Bakery
11.2020 - Current
Managed material inventory and ordered new materials when needed.
Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
Trained and supervised part-time cake decorators to apply proper decorating techniques.
Retail Merchandising Specialist
Lowe's Home Improvement
10.2019 - 11.2020
Stocked shelves to match planogram images and instructions
Transported merchandise to the sales floor and replenished out-of-stock and low-stock items
Updated pricing by changing labels and signage for short-term promotions
Optimized merchandise presentation to improve customer engagement and overall shopping experience.
Associate Manager
Regal Cinemas
11.2017 - 10.2019
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Established and optimized staff schedules to keep coverage and service in line with forecasted demands.
Maintained office supplies inventory by checking stock and ordering new supplies.
General Manager /Operating Partner at Hops N Props(Hops 2.0) / The MaingroveGeneral Manager /Operating Partner at Hops N Props(Hops 2.0) / The Maingrove