Motivated Maitre D' with extensive background in management, training, and social media experience. Looking to expand my knowledge of the restaurant industry at large.
Whole Communities Fundraiser 2020, Whole Foods Market, Managed the register fundraising drive. Created incentives for cashier participation. Worked with other departments to allocate funds and products for team member prizes. Put together training material based on regional instruction. Customer Service Training Manuals 2022-2023, Whole Foods Market, Created and updated all front end training material. Created a 19 page training manual for the customer service desk, condensing Whole Foods Market guides/playbooks and on-the-job experience. Updated the training pathways for Cashier and Customer Service Desk job roles.